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As I expected this sofa is extremely firm. I was okay with it until a friend stayed overnight and used it. She had a dreadful night and slept elsewhere the second night. She like a soft comfy bed. Next time I use it I will use a mattress topper or better still a foam topper if I can find one. I have dozed off myself on it and I actually like it. One thing that is a bit annoying is that the chaise is not attached to the sofa section and regularly has to be aligned. There are removable head rests behind the cushions that slide off I’d you lean on the back of the sofa. The colour was surprisingly good. I chose the charcoal one. I am very impressed at how easy it is to brush off crumbs, dust etc. I think it will last quite some time. I also love the storage. Delivery cost was reasonable at $135 as we are on the central coast with a three week wait. However, to my surprise it arrived after one week albeit via two separate couriers on the same day, each with on box. Very easy to put together.