To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
We are very satisfied with this product. We did use our own HDMI cable instead of the one in the box (the cable provided dropped out every now & then) & connected a logitec keyboard mouse combo which works well. Initially we did have problems with the Netflix app but we got in touch with Easytone & it was resolved within a couple of emails. The customer service is pretty good. Now we have Android on our TV & are enjoying all the features.