Top critical review
100% lifetime guarantee warranty service went unfulfilled and ignored
5 December 2019
The ball was great for the few months it was in working condition.
After a couple of months of use it burst, considering the insane anti-burst and weight capacity - the weight limit was not exceeded nor improperly used. Crap happens, that's fine, they provide a life time warranty. This was on the first of November, it is now the 5th of December. For over a month I was told shipping a replacement unit (at my expense) was too expensive (Australia) and the option was never given. I was told they were trying another company to see how expensive it would be to ship it out.
I've not heard back in around 2 weeks since my last email to them..