Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
Fast shipping, comes exactly as described. Only downfall is that it pushes in when you're applying it unless you hold it with the knob. Recommended for the price if you're looking for a quick and easy lip balm, although you could probably get a better lip balm in a store.