To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The serial number on the processor unit doesn’t work so now I can’t order the free camera adapter from Sony. Not sure it was used already before it reached me. Tried to get in touch with Sony support but being on hold for an hour was too much. It’s just a big hassle now.
I have purchased two of these and both have stopped working in under a year. We treated both with care. The problem is probably the wire that is integrated into the headset. If something goes wrong you cannot replace it. Check out reviews for this product and you will see many complaints and problems, mostly with the product not lasting for very long and it is very expensive.
The unit we were sent is defective. Only a couple of months of use have made this thing no better than a brick. The video cables have failed and the unit is just worthless. Shame on Sony for making such a terrible product. Shame on Amazon for not supporting its customers who have purchased this defective item. Shame all around.