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2 defective grinders had to be returned within the first couple of weeks of use. Waiting 6 weeks now for the 3rd replacement to show up. Horrible customer service. Save your money, time, and aggrivation, and buy a different grinder.
It is quieter than the grinder it replaced and the sound is more pleasant. Control over grind amount is very good. Grind quality is great. All consistent with no fine flour mixed in. Covers all grinds from espresso to french press. Took a few grinds to get the right combination of settings but then its push the button. For longer term durability, will post again.
So we have a barista express (grinder/espresso machine) that we used for 5-6 years. The grinder started to weaken and eventually kept jamming and we stopped using it.
We bought this replacement thinking it would be better, but it kept jamming about 3 weeks into daily usage... Unacceptable for a dedicated, new grinder meant for espresso grounds. Returning and won't be buying anymore breville grinders and maybe nothing breville again.
Good first espresso grinder, no problem dialing in and enough grind sizes 4 stars because it is really loud, and at 10 clicks and below, there is a very loud whining noise(none of my beans go below this grind size thank god) Also there is quite a lot of retention if you are single dosing, some beans just won't grind and will get stuck in the grinder, requires cleaning every 2 days Can't really say anything about other brew methods(I use my Comandante C40 for those, tastes better) but the grounds do really look uniform so I guess it is fine
Many people have said that this doesn't grind fine enough for espresso - not even close to true. I'm finally able to use a non-pressurized basket with my Breville Infuser and get fantastic results. If you're considering a higher end grinder for espresso as well as other grinds, this is a terrific option.
ça fait seulement 1 semaine que je l'aï mais faite fonctionner 4 fois , étonnant face a un moulin a lame comme j'avais ,le résultat de la meule est vraiment impressionnant aucune comparaison possible avec un moulin a lame qui déchiquette la meule travail vraiment bien mou le café de façon génial ,en plus avec du café frais en grain quelle délice ,recommande a 100/100