To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I have Sonos speakers throughout my home and they never disappoint. They have great sound....better than Bose and they're built sturdy. Sonos support department always answers the phone if you have an issue and I can't say enough good things about Sonos.
I owned multiple generation of products and and is a “efing” mess… this is the end for me. Not gonna buy more product from a company that doesn’t stand by their product, why should throw out my perfectly functioning products? It seems with every software update they stripped functionality of of once a great product Future buyers beware of investing in ecosystem were you could end up with a limited version of what you bought.
All Sonos products fail within a couple of years - they are so expensive - but lack durability. I am done with SONOS - I have had up to four speakers at a time and they all die - some within a year (thankfully under warranty), some within a couple of years. I realize electronics have a finite lifespan - but, for the money, these expensive devices should offer better quality - particularly when they get only occasional use and never move from their locations.
I wanted something that works well with alexa. Sound is fantastic in a large, 10 ft ceiling room. setup was mostly painless. I have a network extender that complicated things a little as it didn't recognize it as the same router network. Alexa integration is pretty good for most things, although it doesn't seem like I can control volume from Alexa commands- but I haven't investigated this. Still worthy of 5 stars either way.