Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
The Item is as described. Delivered under promised delivery date. I am happy with the purchase. Its set of ball point pen. Probably will last me a while as we now hardly write anything. These items are only needed when you really want to write something. Then there's no pen in sight.