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Last year my optometrist diagnosed demodex blepharitis and sold a strong tea tree lid care scrub product which worked brilliantly but is no longer available. The problem returned so I tried these Ocusoft Plus lid scrubs which have been totally ineffective for demodex, plus they caused skin irritation and intense itching where the pads have been used.
The last 2 boxes I received contained dried out product. There were no obvious holes in the individual packaging, but the "clothes" were dry and therefore useless. There is no means on the Amazon web site to request a refund, so I have to eat the cost. It simply means that I will not buy this product ever again. update: Amazon came through again. They are crediting my account and have indicated that they will pass the drying out problem along to the manufacturer
These lid scrubs are nothing like what I received as a sample from the optometrist. They are coarse and abrasive, to the point that I can not use them. Very disappointed as I have a necessity for these lid scrubs. Also, they do not provide the ‘sudsy’ scrub as the optometrist sample did, which leads me to believe these are either defective or stored improperly prior to shipment.