Drop In is an optional feature that lets you connect instantly to supported Alexa-enabled devices, like an intercom.
Use Drop In to open an instant conversation between your devices or with your Alexa contacts. When you receive a Drop In, the light indicator on your Echo pulses green and you connect to your contact automatically.
Drop In currently only supports two-way conversations. If you Drop In on a device group, only one device answers.
Note: To Drop In on a contact with a different Amazon account, both you and your contact must first grant each other Drop In permissions. You cannot drop in on the Alexa app, and you can't specify which of your contact's devices you drop in on.
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