Can't Set Up Alexa Voice Profiles

Alexa voice profile setup fails.

  • Make sure that you're using a supported Alexa-enabled device to set up your voice profile. You can see supported devices during voice profile setup.
  • Go to the app store on your mobile device and make sure that you have the latest version of the Alexa app.
  • Force close the Alexa app. Then go to your mobile device settings to clear your Alexa app data.
  • Go to Manage Your Content and Devices and make sure that your country settings are correct.
  • Use the Alexa app to check that your device's language matches your country settings.
  • Mute nearby Alexa devices and try setting up a voice profile again.

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