Confused about codes? Baffled by beta testing? Check our list of commonly asked questions below. Whether you're trying to redeem a pre-order code or to find out if Amazon.com.au is running a particular promotion, we've hopefully got some words of wisdom to help.
If you can't see any incentive information in this section, there is no incentive being run on the game at the moment. We update these frequently, so it's worth checking back in to see our latest offers.
Please be aware that the presence of a pre-order promotion on a product on another Amazon site (Amazon.com, Amazon.co.uk, Amazon.fr, Amazon.de, Amazon.it, Amazon.es, Amazon.co.jp, Amazon.ca or Amazon.cn) does not guarantee that Amazon.com.au will be running either an identical or alternative promotion on the product.
If you ordered two or more days before game's release date:
In most cases, your code will be emailed to you the morning of the release date.
If you ordered the day before the game's release date:
For exact dates of when you will receive your incentive/codes, check the details of the promotion on the product page.
Make sure you check that the e-mail you use for your Amazon account is not filtering Amazon e-mail to any junk folders.
How you redeem pre-order bonuses can vary depending on the platform you have purchased your game on. Instructions will be emailed to you along with your code.
Other game-specific instructions may be available through the product detail page.
If your promo code isn't working:
Your game manufacturer will be able to help you troubleshoot.
If the manufacturer can't help, please contact us.
If you are still having problems, please contact us.
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