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About Import Fees Deposit 

At checkout, Amazon Global Store will provide you with an estimate of the taxes, customs duties, and fees which may apply to your order and undertake customs clearance on your behalf.

Orders of Amazon Global Store items that are shipped into Australia may be subject to taxes, customs duties and fees ("Import Fees Deposit") levied by Australian authorities.

F or products which have a customs value greater than $1,000 AU, Amazon Global Store will estimate and collect the taxes, customs duties, and fees which may apply to your order. Amazon Global Store will also permit the shipping carrier to clear your shipment through customs on your (or your recipient's) behalf. For your convenience, Amazon will estimate and collect at checkout an Import Fees Deposit together with the item price, and such funds will be used by the carrier to pay the relevant taxes, customs duties, and fees on your behalf, to the appropriate authorities.

The Import Fees Deposit is an estimation of the taxes, customs duties and fees that may apply and isn't an actual calculation of those charges, the actual charges may vary from this estimate. In addition, customs regulations, tax, duty, and fee rates applicable to certain goods may change between the order date and the date of entry.

Where your Amazon Global Store Order has a combined value greater than $1,000 AU, and includes products which have a customs value of $1,000 AU or less (low value imported goods or LVIG), both GST and an Import Fee Deposit may apply, but you will only be charged for the GST once.

Amazon Global Store orders which have a customs value of $1,000 AU or less will not include an Import Fee Deposit, but will include applicable GST. See About GST on Low Value Imported Goods (LVIG).

You authorise Amazon US to designate a carrier to act as your agent with the relevant customs and tax authorities of the destination country, to carry out the customs clearance for the Global Store products you order, and process and pay the actual taxes, customs duties, and fees for such orders if applicable.

If the shipment is a gift or order on behalf of a third party, you provide the above authorisation on behalf of the recipient named in your order. Please read the following frequently asked questions about Import Fees Deposit and the Amazon Global Store Conditions of Use.

Read the Amazon Global Store Conditions of Sale for more information.

FAQs

Which products does the Import Fees Deposit apply to?

For Amazon Global Store products purchased on amazon.com.au which have a customs value greater than $1,000 AU, an estimated Import Fees Deposit will be applied to the order. Where your Amazon Global Store Order has a combined value greater than $1,000 AU, and includes products which have a customs value of $1,000 AU or less (low value imported goods or LVIG), both GST and an Import Fee Deposit may apply, but you will only be charged for the GST once.

How is the Import Fees Deposit calculated?

The Amazon Global Store program use their own software to estimate applicable taxes, customs duties, and fees for each item and shipment. This is calculated at checkout once the delivery address has been selected.

Why can the Import Fees Deposit vary from the actual charges that will apply?

The Import Fees Deposit is an estimation of the taxes, customs duties and fees that may apply and isn't an actual calculation of those charges, the actual charges may vary from this estimate. In addition, customs regulations, tax, duty and fee rates applicable to certain goods may change between the order date and the date of entry.

What happens if the actual charges are less than the Import Fees Deposit?

Y Should the actual taxes, customs duties and fees payable to the relevant Australian authorities (on your or the recipient's behalf) be less than the estimated amount that we calculated, then we will automatically refund the difference back to the payment method used for your original order. You will receive an automatically generated confirmation e-mail from us. The processing time for refunds (if applicable) may take up to 60 days from the time the order is delivered.

What happens if the actual taxes, customs duties and fees are greater than the Import Fees Deposit?

You will not be charged any additional amounts if the actual taxes, customs duties and fees paid to Australian authorities exceeds the Import Fees Deposit we estimated at checkout.

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