Accessibility Features for Fire TV

Learn about accessibility features available for Fire TV devices.

Explore Your Remote

Turn on Explore Your Remote to have the names of your Fire TV remote buttons spoken when you press them.

To turn on Explore Your Remote:

  1. Press and hold the Play/Pause and Select buttons at the same time. On your remote, Play/Pause is the middle button located on the bottom row of three small buttons. Select is the large round button near the top, inside the directional keypad ring.
  2. Wait until you hear, "Explore Remote."
  3. Press any button on your remote to have the button name spoken.

To turn off Explore Your Remote, press and hold the Play/Pause and Select buttons again.

VoiceView

VoiceView is a screen reader that speaks on-screen text out loud as you navigate menu options and settings. Use VoiceView to navigate and to set up your device. To switch VoiceView on or off:

  1. Hold down the Back Back Button and Menu Menu Button buttons on your Fire TV remote at the same time for two seconds.
  2. You hear "VoiceView Ready" when the feature is ready to use.

On your remote, Back and Menu are the left and right buttons located on the top row of three small buttons.

The first time you turn on VoiceView, a tutorial provides tips on the feature and how to locate buttons on your Fire TV remote. At this time, VoiceView only works with the Fire TV remotes; the Fire TV Remote App is not supported.

Note: If you don't see the VoiceView option, update your device software to the latest version:

  1. From the Fire TV menu, select Settings.
  2. Select My Fire TV.
  3. Select About.
  4. Select Check for System Update.

To learn more, go to About VoiceView for Fire TV.

Closed Captions

Turn on closed captions during video playback to display on-screen text for the dialog in movies and TV shows. Closed Captions are also known as Subtitles.

Prime Video titles with closed captions typically feature a "CC" symbol in the video details.

Most videos with closed captions include English text, but other languages are often available. To view the available languages, open the video details for a movie or TV show and look for the Subtitles section.

There are two ways to turn on closed captions: while watching Prime Video movie or show, or using the device accessibility setting.

While watching Prime Video movie or show:

  1. Start video playback.
  2. Press the Menu Menu Button button on your Fire TV remote to open additional playback options.
  3. Select Subtitles and Audio.
  4. Select the Off button under Subtitles and Captions. Then select an available language from the options on-screen to turn on subtitles.

    Note: Set your preferred text size and display. You see a sample as you change your preferences.

  5. Once you've made your selections, press the Menu button again to return to playback, and start watching the video with subtitles.

To turn off Subtitles:

  1. Press the Menu Menu Button button during playback.
  2. Open Subtitles and Audio.
  3. Set Subtitles and Captions back to Off.

For Fire TV Stick Basic Edition, follow these steps:

  1. Press the Select button on your Fire TV remote to open the player bar and use your remote to highlight and select CC.
  2. Select Turn Subtitles On and set your preferred text size and display.

    Note: To customize subtitle presets, go to your Subtitles Settings on the Prime Video website.

  3. Once you've made your selections, select Close to return to playback, and start watching the video with subtitles.

Screen Magnifier

To zoom in on-screen, enable Screen Magnifier:

  1. From the Settings, select Accessibility.
  2. Hold Back and Fast Forward to enable or disable Screen Magnifier from any screen.
  3. Press Menu and Fast Forward to zoom in, or Menu and Rewind to zoom out.
  4. Press Menu and Up, Down, Left, or Right to pan in these directions.
  5. Press Menu and Play/Pause to quickly enable or disable zoom.

Note: Most video contents are not compatible with the zoom feature.

Text Banner

Text Banner displays a rectangular box on the screen with the title of the currently focused item and related text. This feature is especially important for customers with visual impairments and a limited field of view. This feature allows you to customize colors, box, and text size.

To access Text Banner:

  1. Go to Settings on your Fire TV.
  2. Select Accessibility.
  3. Select Text Banner.
  4. Select Font Size & Color or Banner size, Timing, & more to customize the experience.
  5. Select Tutorial for additional details.

To turn Text Banner on or off with your Fire TV remote, press and hold the Rewind and Fast Forward buttons at the same time.

High Contrast Text (Experimental Feature)

Fire TV devices feature a high contrast text experimental feature, designed to help make text easier to read. It changes most of the text on-screen to black or white, and adds a border of the opposite color. To turn High Contrast Text on or off:

  1. From the Fire TV menu, select Settings.
  2. Select Accessibility.
  3. Select High Contrast Text.

Note: High contrast text is currently an experimental feature, and performance varies. If you're having trouble navigating your device or selecting items, try to turn off this feature.

For more help, try our Amazon Fire TV forum.


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