Amazon's Two-Step Verification adds an additional layer of security to your account. Instead of simply entering your password, Two-Step Verification requires you to enter a unique security code in addition to your password during sign in.
You'll enter your sign in information like you normally would, but then you'll be prompted to enter a security code. You can receive this security code in a variety of ways depending on the option you select during sign up, including text message, voice call, or authenticator app.
To simplify sign-in on computers and devices that you routinely use, you can tell us not to ask for a security code so that you won't need to enter a code each time you sign in. Afterward, that computer or device will only ask for your password when you sign in.
If you need help from Customer Service after enabling Two-Step Verification, you'll need provide a security code similar to when trying to sign in to your account.
To enable Two-Step Verification:
To Sign in with Two-Step Verification
When you've enabled Two-Step Verification, you'll need to enter a unique security code in addition to your password on computers and devices that you haven't designated as trusted.
Some devices and apps won't display a separate page for you to enter the code. For example, if you have a first generation Kindle, you'll have a different sign in experience. For more information, see Alternate Sign in for Two-Step Verification.
To log-in with Two-Step Verification:
Note: To remember this computer or device, click the check box next to Do not require codes on this device. If you do this, you won't need to enter a security code during sign in for this particular computer or device in the future.
Note: If you don't have access to one of your primary methods, use the backup methods.
To change Two-Step Verification settings:
To Disable Two-Step Verification
Here's how to disable Amazon's Two-Step Verification, a feature that requires you to enter a unique security code in addition to your password on computers and devices that you haven't designated as trusted.
Note: If you have an Amazon AU Seller Account and an amazon.com.au customer account registered with the same email ID or mobile number, disabling Two-Step Verification may also disable your access to your seller account. To retain access to your seller account in these circumstances, do not disable Two-Step Verification. Alternatively, ensure that your seller account and amazon.com.au customer account use a different email ID or mobile number.
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