You can cancel items or orders by visiting the Your Orders section in Your Account.
To cancel an item or an entire order:
After submitting the cancellation, we'll send you a confirmation message to the e-mail address on your account.
You can also confirm that the order was cancelled by visiting Your Account. If you see the order in the Cancelled Orders section, it was successfully cancelled.
If your order was dispatched directly from Amazon.com.au and can't be modified, you can refuse the parcel or return it using our Returns Support Centre.
If your order dispatched directly from a Seller and can't be modified, please contact the Seller for instructions. For more information on how to contact the Seller, go to Contact Marketplace Sellers.
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