Amazon wants your voice to be heard! The Amazon Community provides various forums for engaging other users and sharing authentic feedback about products and services - positive or negative. These Community Guidelines will help you use Community features, including Customer Reviews and Profile pages.
Note: These Guidelines do not apply to content included within products or services sold on Amazon, which are subject to separate policies.
We take the integrity of the Community very seriously. Any attempt to manipulate Community content or features, including by contributing false, misleading, or inauthentic content, is strictly prohibited. If you violate our Guidelines, we may restrict your ability to use Community features, remove content, delist related products, or suspend or terminate your account. If we determine that an Amazon account has been used to engage in any form of misconduct, remittances and payments may be withheld or permanently forfeited. Misconduct may also violate applicable laws, and can lead to legal action and civil and criminal penalties.
We encourage anyone who suspects that content manipulation is taking place or that our Guidelines are being violated in any way to notify us. We will investigate the concern thoroughly and take any appropriate actions.
By accessing or using our Community features, you agree to our Conditions of Use and to abide by these Guidelines as modified from time to time. These Guidelines apply to any content (including text, images, video, and links) you submit to Amazon and actions you take (such as voting on helpfulness or smiling at a post) when using Community features. These Guidelines also apply to your interactions with other members of the Community.
Note: Additional guidelines apply to Customer Reviews.
To post Customer Reviews, you must have spent at least $50 on Amazon.com.au in the past 12 months. Promotional balance or discounts that are applied to an order do not qualify towards the $50 minimum. You do not need to meet this requirement to read content posted by other contributors.
The Community is intended to provide helpful, relevant content to customers. Content you submit should be relevant and based on your own honest opinions and experience.
Amazon values diverse opinions, so you may disagree with some content that you come across. Please keep in mind that something that may be disagreeable to you may not violate our Guidelines. In order to maintain a welcoming environment for all users, your participation in the Community must always be respectful of others. In particular:
In order to preserve the integrity of Community content, content and activities consisting of advertising, promotion, or solicitation (whether direct or indirect) is not allowed, including:
The only exceptions are:
Book authors and publishers may continue to provide free or discounted copies of their books to readers, as long as the author or publisher does not require a review in exchange or attempt to influence the review.
For more information and examples, read About Promotional Content.
Some products containing sexual content and some sex and sensuality products are permitted to be sold on Amazon, and we encourage users to express their opinions about those products. We restrict some sexual content because audiences within our Community may be sensitive to that content.
Don't post content or interact with other members of the Community in a way that infringes the intellectual property or other proprietary rights of others. Only post your own content or content that you have permission to use.
Don't post content that encourages or supports behavior that is illegal, including violence, fraud, illegal drug use, underage drinking, or child or animal abuse. Examples of prohibited content include:
The following guidelines apply to Customer Reviews in addition to the other guidelines set forth above:
To learn more about Amazon Verified Purchase views refer to About Amazon Verified Purchase Reviews.
For some types of content, including Customer Reviews, you can report possible violations of these Guidelines by clicking the "Report abuse" link near the content and entering the reason you believe it violates these Guidelines. If no "Report abuse" link is available, you may email firstname.lastname@example.org, specifying the location of the content and the reason you believe it violates these Guidelines.
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