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About Pickup Locations

Pickup Locations provide you with an alternative delivery location where you can collect your Amazon.com.au packages.

Pickup Locations are available across Australia. Instead of delivering a package to your home or business address, you can select a Pickup Location and collect your package at a time that's convenient for you.

We're using ParcelPoint to provide you with a range of pickup locations to choose from.

Only eligible items can be sent to a Pickup Location

If all the items in your shopping cart are eligible for delivery to a Pickup Location, during checkout, you'll see the option to Search for a Pickup Location.

If only some of the items in your shopping cart are eligible for delivery to a Pickup Location, you can choose to have these eligible items delivered to a previously saved Pickup Location. You will need to provide another address for the rest of the items to be delivered.

Find out which items can be delivered to a Pickup Location.

ParcelPoint

ParcelPoint is a package collection service with a large network of locations in Australia that serve as an alternative to home delivery. You can place an order on amazon.com.au and have it delivered to a ParcelPoint location that is convenient for you.

You'll receive an e-mail notification with pick-up instructions when your package is delivered and ready for collection. Find out how to place an order for delivery to a Pickup Location.

Note: If there are no Pickup Locations currently available in your area, you'll see a message that says "No Pickup Locations were found matching your search criteria" when you search for a Pickup Location, and you'll need to select an alternative address to place your order. Next time you place an order, we recommend you search again to see if we've added a new location in your area. We're striving to add new Pickup Locations across Australia.

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