Third-party sellers handle customer service for orders shipped directly from them. You can contact a Marketplace Seller both before and after placing an order.
To contact a third-party seller, do one of the following:
Note: Occasionally, the same product will be sold by different Sellers. In these cases, click New and Used in the product listing page to see the list of available Sellers. Then click the rating of the Seller you want to contact to access the Seller's At a glance page and select Ask a question.
Note: Please give sellers two business days to respond. In most cases, you'll receive a reply much sooner. Most seller orders are covered by our A-to-z Guarantee. If you don't hear from the seller within two business days, go to A-to-z Guarantee Protection to see if you qualify.
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