You can create a replacement through our Return Supports Centre if your replacement meets certain criteria.
If you receive and item that is damaged, defective, or not as expected, you can request a replacement through our Returns Support Centre, if the item:
If the item is not currently in stock with Amazon AU, you can return the item for a refund.
If your item was delivered over 30 days ago, please contact us.
How long do I have to return my original item?
Please return your original item within 30 days of requesting the replacement to avoid being charged for both the original and replacement item.
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