Security & Privacy

Learn about e-mail security, safe online shopping, information privacy, and accessibility.

If you receive a suspicious phone call, email or text message claiming to be from Amazon, asking for payment, personal information or offering a refund you do not expect, please do not share any personal information, and disconnect any phone call immediately. You can report suspicious spam in Australia to Scamwatch at https://www.scamwatch.gov.au/report-a-scam which also contains additional information on where to get help if you think you have been scammed. For more information, go to

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.