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About Amazon Global Store

Amazon Global Store provides Australian customers access to international brands on amazon.com.au.

Amazon Global Store products are sold by Amazon US and are made available for purchase on amazon.com.au. Amazon Global Store products can be purchased using a variety of payment methods accepted at amazon.com.au. When you search for a product using the search bar, the search results displayed may contain both Amazon Global Store products that will be imported in to Australia and other similar products offered by other sellers. You can filter by Amazon Global Store items using the Refine By option in the left navigation menu.

For Amazon Global Store products, which have a customs value of $1,000 AU or less (low value imported goods or LVIG), prices displayed on the product detail page include GST.

For Amazon Global Store products which have a customs value of greater than $1,000 AU, prices displayed on the product detail page include an Import Fees Deposit.(an estimation of taxes, customs duties, and fees which may apply to that product).

Estimated standard delivery rates for Amazon Global Store products will be displayed below the item price. Learn more About Global Store Delivery Speeds & Charges

Note:

  • While Amazon Global Store strives to provide you a wide selection of products, products from all categories may not be available for purchase from Amazon Global Store on amazon.com.au. We are consistently working to offer you the best selection possible.
  • Amazon Global Store items ordered on amazon.com.au are only available for delivery within Australia.

Amazon Global Store Returns and Refunds

Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.

Import Fees Deposit for Amazon Global Store Orders

Orders of Amazon Global Store items that are shipped into Australia may be subject to taxes, customs duties, and fees (“Import Fees Deposit”), depending on their value.

For products which have a customs value greater than $1,000 AU and shipments which have a combined value greater than $1,000 AU, Amazon Global Store will estimate and collect the taxes, customs duties, and fees which may apply to your order. Amazon Global Store will also permit the shipping carrier to clear your shipment through customs on your (or your recipient's) behalf. For your convenience, Amazon will estimate and collect at checkout an Import Fees Deposit together with the item price, and such funds will be used by the carrier to pay the relevant taxes, customs duties, and fees on your behalf, to the appropriate authorities.

The Import Fees Deposit is an estimation of the taxes, customs duties, and fees that may apply and isn't an actual calculation of those charges, the actual charges may vary from this estimate. In addition, customs regulations, tax, duty, and fee rates applicable to certain goods may change between the order date and the date of entry.

Where your Amazon Global Store Order has a combined value greater than $1,000 AU, and includes products which have a customs value of $1,000 AU or less (low value imported goods or LVIG), both GST and an Import Fee Deposit may apply, but you will only be charged for the GST once.

Amazon Global Store orders which have a customs value of $1,000 AU or less will not include an Import Fee Deposit, but will include applicable GST. See About GST on Low Value Imported Goods (LVIG).

For more information, visit our help page About Import Fees Deposit