Age restricted items

Alcohol products available on are age-restricted. By placing an order for alcohol you are declaring that you are 18 years of age or over.

We take our responsibility in relation to the sale of age restricted items extremely seriously. Valid photographic ID and a signature of the recipient may be required upon delivery for customers. If your order is being delivered to a commercial address or residential apartment block, the receptionist, concierge or mail room attendant receiving your package may need to provide a valid photo ID, showing that they are aged 18 or over. If the recipient is not over the age of 18 and has not been able to show valid photo identification, the item will be returned to a nearby post office for collection.

You can also nominate a post office box (PO box) address for delivery of these items. Deliveries to a PO box will be left with a card for collection from the local post office.

List of acceptable photo identification:

  • Passport;
  • Australian driver’s licence;
  • Firearms licence;
  • Keypass;
  • Government-issued proof of age card;
  • New South Wales or South Australia digital driver licence is accepted for parcel collection over the counter at post offices, delivery centres and hatches.
Note: Digital identity cards are not accepted in any state as a form of photo identification by drivers who are delivering parcels to the receiver at the delivery address.

Please note that South Australian law requires that whoever is delivering alcohol records the name, address and date of birth of any recipient who is reasonably assumed by the person delivering the alcohol to be under 18 years of age. All information recorded about customers is treated in accordance with the carrier’s Privacy Policy.

We support responsible service of alcohol. For more information, visit our Liquor licence page.

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