Last updated: 5 December, 2017. To see what has changed, click here.
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice applies to information collected by Amazon Commercial Services Pty Limited or its affiliates ("Amazon") in connection with amazon.com.au and other sites and services operated by Amazon as we disclose to you.
The information we learn from customers helps us personalize and continually improve your Amazon experience. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services, for marketing communications, to update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and to recommend merchandise and services that might be of interest to you. We also use this information to improve our services, store, websites and applications (together "sites"), prevent or detect fraud or abuses of our sites and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Amazon.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice. These Amazon entities may be located in other countries.
Our sites may include third-party advertising and links to other websites. For more information about third-party advertising at Amazon.com.au, including personalized or interest-based ads, please read our Cookies and Internet Advertising policy.
Amazon gives you access to a broad range of information about your account and your interactions with Amazon for the limited purpose of viewing and, in certain cases, updating that information. Click here to see some examples, the list of which will change as our sites evolve.
Amazon.com.au does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Amazon.com.au only with the involvement of a parent or guardian.
If you have any concern or complaint about privacy at Amazon.com.au, please contact us with a thorough description, and we will try to resolve the issue for you. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Related Practices and Information
Information You Give Us
You provide us information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Amazon.com.au or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us ) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; use our services such as Amazon Prime Video; participate in community features; provide and rate Reviews; and use product availability alerts. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in 1-Click settings; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile; financial information; and driver's license numbers or other information used to verify your identity.
Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. For information about specific devices, click here. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.
Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the web search features offered by our affiliate, Alexa Internet; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain services to some customers.
Co-branded and Joint Offerings
We may from time to time offer joint or co-branded products, offerings and services in conjunction with third party businesses.
Information You Can Access
Examples of information you can access easily at Amazon.com.au include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications and personalized advertising preferences, address book, and 1-Click settings); payment settings (including credit card information and promotional certificate and gift card balances); Communication Preferences; Recommendations (including Recommended for You and Improve Your Recommendations); and Your Account (including your product Reviews, Recommendations, and Your Profile).
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