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About Closing Your Account

After your account is closed, it is no longer accessible by you or anyone else. This includes any Seller, Mechanical Turk, Associates, Web Services, Author Central, or Kindle Direct Publishing accounts associated with your purchasing account. If you ever wanted to order from us again, or if you'd like to use website features that require a password, you would need to start a new account.

Once your account is closed, it's no longer accessible by you or anyone else. Keep the following in mind before you proceed to close your account:

  • You won't have access to other websites using your Amazon.com.au log-in (Audible.com and other Amazon websites)
  • You won't have access to digital content related to Amazon Music, or your Amazon Appstore purchases
  • You won't have access to your customer profile including your reviews, discussion posts and customer images
  • You won't have access to your account history (including credit card information, order history, etc.)
  • Returns and refunds can't be processed for orders on closed accounts
  • If you have a remaining Amazon.com.au Gift Card or promotional credit balance, you won't have access to use the funds

Note: If you have a Kindle and have your account closed, you'll no longer have access to any Kindle content and subscriptions via this account. Consequently, we'd suggest that you download and save any content that you haven't already downloaded or permanently saved on your Kindle before you have your account closed.

If you simply need to change your e-mail address or remove a payment method from your account, you don't need to close your account. For more information on updating your account, go to Change Your Account Settings.

To close your account, please contact us to request that your account be closed.

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