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About the Pre-Order Price Guarantee

The Pre-order Price Guarantee applies to not-yet-released qualifying items.

Amazon AU's price for not-yet-released items sometimes changes between the time the item is listed for sale and the time it is released.

Whenever you pre-order a qualifying item for our Pre-order Price Guarantee , the price we charge you will be the lowest price offered by Amazon AU between the time you placed your order and the time the item is released (that is, made available for purchase).

A Pre-order Price Guarantee message will appear on your order summary during the checkout process. If you use 1-Click ordering, Pre-order Price Guarantee protection will be automatically applied. The order summary in Your Account will be updated to reflect the lowest applicable price within 48 hours of any price change up until the time it is released.

Important:

  • The Pre-order Price Guarantee applies only to items sold by Amazon AU, and, other than certain digital music albums, not to items (or prices) offered by other sellers on our site. The Pre-order Price Guarantee does not apply to any products purchased at Amazon's other sites.
  • The Pre-order Price Guarantee applies only to not-yet-released qualifying items. It does not apply to other product lines or to items that have already been released.
  • The Pre-order Price Guarantee applies only to Qualifying Items displaying the offer message on their product detail pages. Items that do not display the offer message do not qualify, regardless of the nature of the items.
  • The Pre-order Price Guarantee does not apply to lower prices offered through any program that requires a customer to join the program to receive the lower price.
  • Where a physical item has a stated release date, if your order enters the dispatch process before that date and the price of the item drops below the price you were charged between the date of dispatch and the end of the day of the release date, we'll automatically refund to your nominated payment method the difference between the price you were charged and the lower price.
  • Pre-order Price Guarantee doesn't apply in the case of mispricing, as described in our Pricing Policy, or to orders cancelled by us in accordance with the Conditions of Use. Our sale of products to you is subject to our Conditions of Use and to our Pricing Policy.
  • Any returns or refunds will be at the pre-order purchase price (that is, what the customer actually paid for the item).

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