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About Handling a Suspicious E-mail

The most important thing to remember about handling a suspicious e-mail is do not open any unsolicited attachments claiming to come from Amazon.

Do not open any unsolicited attachments.
We'll never send you unsolicited e-mail attachments. If you receive an e-mail that says it's from Amazon but has an attachment, report it to us.
Never click links in a suspicious e-mail.
The links may have identifiers that tell the sender your e-mail address is valid so they can send you more spam, or the sites they go to may attempt to trick you into giving up your personal information (like your password) or try to install malicious software on your computer.

Note: If you've already clicked a link in a suspicious e-mail or opened an attachment, you should take steps to protect your system. For tips on protecting your system, go to Protect Your System .

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