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Protect Your System

Some phishing e-mails contain attachments and link to websites that try to install malicious software on your computer.

Here are some ways you can help protect your system against these types of threats:

  1. Install anti-virus or anti-malware software from a reputable company. Microsoft has free anti-malware software at http://microsoft.com/security. Once it's installed, be sure to run a full scan of your computer regularly. You'll also want to run a full scan if you visit a site through a link in a phishing e-mail or open an unsolicited attachment.
  2. Check for and install updates for all programs on your computer. Run Windows Update if you have a Windows computer or Software Update if you have a Mac. We also strongly recommend that you make sure Adobe Flash, Adobe Reader, and Java are all up to date on your computer
  3. If you've typed a password on a malicious website, change it on the legitimate website immediately. For information on how to change your password, go to Reset Your Password.
  4. If you entered your credit card information on a malicious website or replied to an email with that information, immediately contact your credit card company. Many fake e-mail messages ask you to respond with your credit card number or click a link and type it there to "verify your identity." If you did so, your credit card number may have been stolen and we recommend that you contact your credit card company to report it and get a new card issued.

    Tip: Don't forget to update the card on Amazon.com.au afterward.

  5. Never reply to unsolicited messages. Replying to phishing and spam messages only confirms to the sender that they have a valid e-mail address to send more spam and phishing to.

    Note: If you want to unsubscribe from Amazon mailings, do so directly through our website instead of clicking a link in an e-mail.

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