Customer Review

Reviewed in Australia on 17 November 2018
This device sounds perfect - listen to audiobooks and read books - but the Audible feature is only available in the US. It does not work with

The only way to find this out is to call the support line because they do not tell you on the Amazon Australia website or app that they have stripped out this feature!

They said they don’t advertise the feature on the Australian website, but it’s still misleading because everything you read about it touts the Audible feature. Even the kindle user guide the comes on the kindle says it has the Audible feature but this is not true.

It’s also pretty clunky to use. But I could have overlooked that. However to pay this price and not get the features as they do in the US is a very poor customer experience.

I have now looked back through the Kindle Oasis reviews and found Amazon did the same thing there advertising Audible as a feature when it wasn’t available to us. There were lots of bad reviews, so why have they not taken on board the feedback and not misled consumers in Australia?

I bought this for my kids for Christmas. It would have been great if it was as advertised, by allowing them to get the benefit of technology without the downside and distraction of screen time.
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