I didn't like that I had to connect my phone to an Amazon network rather than Alexa identifying available networks, being given my password, and simply connecting. This is what all other devices do. Once connected to the Amazon network there was no way of getting onto my network and thus onto the net. It's the most unintuitive device I've ever bought. The app was quite useless as there was no screen telling me what to do once I had my phone and Alexa connected via the Amazon network (and thus my phone disconnected from the net). Without passthrough to my telco all Alexa did was bleat that it had no net access. Duh! Amazon's help screens mentioned screens that simply did not appear on my app.