Easy to use and clean, makes great coffee. Milk Frother is very easy to use. I have had this a while now, so increasing the ratings from 4 to 5. I alternate between the Aldi Medium and Dark Roasts and this machine just churns our consistent coffee, and I save a bomb and less hassle \ mess than the capsules. Water Tank is a little on the small side, but encourages fresh water. (I use filtered so don't use the Delonghi Carbon Filter). Tip: Leave the grind where it is for a (nice crema). I replaced a true fully automatic unit, and prefer this as I can avoid that nasty milk aroma by not over frothing. Just stuck the jug under until the mark and keep steady until it the base is too hot to touch. Really simple.... and less cleaning. *** Update: Okay after owning for considerable time, I have now taken this to the next level for supurb coffee. *** Set the grind ~3 or 4 Turn the coffee dial to max (right) The default cup size has too much water, adjust it to be around ~20-25mls. (press the cup and hold until it flashes), when the desired amount ~25mls press the cup size again to lock it in. The factory setting is about 40ml which is too weak and a little bitter. Set the double shot to ~50ml You will have strong excellent coffee, time and time again!! Note: after adjusting the gring, takes a few cups to settle down. Only adjust the grid gradually while it is grinding.