Shipping was quick. Once unboxed I read the manual that clearly shows where to fit the bolts. The treadmill was ready for action in a very short time. Very easy to do and allen keys etc are supplied. Using the treadmill I found the controls easy to understand and simple. The pre-set programs are great and there are many to choose from to suit your needs. I did need to ask one question but on contacting Dean from Endurance Treadmills he was so helpful. The treadmill is nice and quite and you are able to use the bluetooth enabled speakers to exercise to music. Would recommend that any one interested in a treadmill to at least consider the Endurance. Also purchased the Mat as the treadmill was standing on carpet and stops any fluff from the carpet entering the motor etc.