Update: I did in fact receive a response from the seller by I couldn’t read it properly in the inbox! The text was large and the words on the right hand side were cut off...anyway they said it may be due to a crack or something and that I could return.
I was super excited to buy this for the nursery to add a bit of humidity in the air with all the heating. Loved the look and came really nicely packaged. Lights are nice and I like that you can adjust timer, colours, brightness and mist level. However when I put it on the bedside table on low mist there was a significant amount of condensation on the table around the device, even after just 5-10min of use and on low mist. It was so much water that thought maybe there was a fault on my machine. Have contacted seller but they haven’t responded in over 5 days. Disappointed as their description made it seem like they really value customer service. Will provide update once I hear back.