Amazon designs Alexa and Echo devices with multiple layers of privacy protection. From microphone and camera controls to the ability to view and delete your voice recordings, you have transparency and control over your Alexa experience.
Built to protect your privacy
How do I know when my device is recording? Is Alexa always listening? Explore how Alexa and Echo devices work, and learn about the features and controls that protect your privacy.
Alexa and Echo devices provide transparency and control
When you want to talk to Alexa, you have to first wake up your device by using the wake word (“Alexa”). Only then does the device begin sending your request to Amazon’s secure cloud.
All of your interactions with Alexa are encrypted in transit to Amazon’s cloud where they are securely stored.
You’ll always know when Alexa is recording and sending your request to Amazon’s secure cloud because a blue light indicator will appear, or an audio tone will sound on your Echo device.
Echo smart speakers have a microphone off button that electronically disconnects the microphones.
On Echo devices with a screen, you can turn the camera and microphones off with one press of a button. On Echo Show 5, the built-in shutter also lets you easily cover the camera.
You can view, hear and delete your voice recordings at Alexa Privacy Settings or in the Alexa app at any time. To delete by voice, you can also say, “Alexa, delete what I just said” or “Alexa, delete everything I said today.”
Ever wonder why Alexa responded the way she did? Just say, "Alexa, tell me what you heard” and Alexa will read back your most recent voice request.
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