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Showing 1-10 of 35 questions
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  • 3
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    votes
Answer:
Yep used it while running on a treadmill and it didn't come off.
Chrishan
· 21 July 2019
  • 0
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Answer:
Yes
Edwin Sta Maria
· 30 July 2019
  • 0
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Answer:
Dear Customer,

Thanks for contacting us … see more
Dear Customer,

Thanks for contacting us
The following are some specific controls of the buttons:
【Power On】
Automatically: Take out the earbuds from charging
case
Manually: With the headset off, long press the multifunction button for 1.5s
【Power Off】
Automatically: Place the earphones back into the
charging case
Manually: With the headset on, long press the
Multifunction button for 8s
【Play/Pause】
Double click the multifunction button of right earbud
【Previous Track】
Long press the left multifunction button for 1.5s
【Next Track】
Long press the right multifunction button for 1.5s
【Answer / Hang Up Phone Call】
Double click the multifunction button of right earbud
【Reject Phone Call】
Long press the right multifunction button for 1.5s
【Switch Between Two Active Calls】
Long press the right multifunction button for 2s
【Activate Voice Assistant】
Double click the multifunction button of left earbud

For more problems, please get back to us in your free via:

https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct See less
Dear Customer,

Thanks for contacting us
The following are some specific controls of the buttons:
【Power On】
Automatically: Take out the earbuds from charging
case
Manually: With the headset off, long press the multifunction button for 1.5s
【Power Off】
Automatically: Place the earphones back into the
charging case
Manually: With the headset on, long press the
Multifunction button for 8s
【Play/Pause】
Double click the multifunction button of right earbud
【Previous Track】
Long press the left multifunction button for 1.5s
【Next Track】
Long press the right multifunction button for 1.5s
【Answer / Hang Up Phone Call】
Double click the multifunction button of right earbud
【Reject Phone Call】
Long press the right multifunction button for 1.5s
【Switch Between Two Active Calls】
Long press the right multifunction button for 2s
【Activate Voice Assistant】
Double click the multifunction button of left earbud

For more problems, please get back to us in your free via:

https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct

AMR Direct
Seller · 10 September 2019
  • 0
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    votes
Answer:
No. You can only use the right ear piece in mono mode.
Hari…
· 15 August 2019
  • 0
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    votes
Answer:
Of course, you can use it! including 'OK Google' and or 'Siri' functionality. Sound quality is amazing for both the recipients
Ayesh
· 8 September 2019
  • 0
    vote

    votes
Answer:
Dear customer,

Thanks for your suggestion, I will report it to our market researcher. … see more
Dear customer,

Thanks for your suggestion, I will report it to our market researcher.


For more problems, please get back to us in your free via:

https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct
WhatsAPP: 1-717-884-6479 ( PS: If you still can't figure it out, please send us a short video through WhatsAPP, we will check it for you and help you out soon. ) See less
Dear customer,

Thanks for your suggestion, I will report it to our market researcher.


For more problems, please get back to us in your free via:

https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct
WhatsAPP: 1-717-884-6479 ( PS: If you still can't figure it out, please send us a short video through WhatsAPP, we will check it for you and help you out soon. )

AMR Direct
Seller · 21 October 2019
  • 0
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    votes
Answer:
They are Ipx5, which means they are water resistance to splashes, sweat and low pressure water jets. There are no earphone products that are completely waterproof.
Dan
· 30 July 2019
  • 0
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    votes
Answer:
unfortunately you can't purchase a separate case for the earbuds but by the 24 month warranty given by Soundpeats. You are able to get a free replacement sent to you if you contract the team about your ongoing issue
Morris
· 20 October 2019
  • 0
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    votes
Answer:
it should work with any device that is bluetooth enabled with 4.0/ 4.2/ 5.0. Tho i have not used a kindle before.
Dan
· 22 August 2019
  • 0
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    votes
Answer:
Hi this is not normal behavior. I think it might be defective.
alzser
· 22 July 2019