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Winning Again: A retention game plan for your most important contracts and customers by [Haydon, Robyn]
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Winning Again: A retention game plan for your most important contracts and customers Kindle Edition

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Length: 194 pages Word Wise: Enabled Enhanced Typesetting: Enabled
Page Flip: Enabled Language: English

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Product description

Product Description


When you win business through a formal bid or tender, you will need to retain it that way too.

But only about 50% of incumbent contract holders actually keep their contracts when it comes time to re-compete. That’s a scary number, and usually it isn’t because they are doing a bad job – in fact, most are doing quite a good job.
Incumbents lose because they’re still doing the same job as they were at the start of the contract, and this just doesn’t cut it with customers any more.

The prospect of failing on a re-compete bid is always a reality. But if you’re a CEO, business owner or senior manager with revenue responsibility, clearly this is not an option. The work and thought that positions you as the clear winner needs to start well before the Request for Tender, and incumbency is only an advantage if you choose to use it.
Winning Again shows you how to leverage your incumbency advantage, put com¬pelling new ideas in front of the customer, and retain the business you simply can’t afford to lose.

“If losing a big account is not an option, Winning Again shows you how to keep competitors out and seal the deal a second time.” - Jill Konrath, author of Agile Selling and SNAP Selling

Praise for Haydon’s first book The Shredder Test: A Step-by-Step Guide to Writing Winning Proposals:
“A quick way to learn a great deal about proposal writing…excellent value…highly recommended.” Australian Marketing Institute

“What’s your strike rate when it comes to successful submissions? If it’s less than 100%, you could learn something from The Shredder Test. The chapter summaries are excellent…a concise, useful read.” The Age Newspaper
“Strategies, tactics, how-to’s and tips that any business can use.” Herald Sun Newspaper

About the Author:
Robyn is a business development consultant who specialises in helping organisations to get ready to compete — and re-compete — for important contracts that are won through formal bids and tenders.

She is an expert in proposal writing and her first book, “The Shredder Test”, is an Australian Institute of Management bestseller.

Based in Melbourne, Robyn works with organisations on business development programs for their high-value customers, and her clients have won and retained contracts worth hundreds of millions of dollars with many of Australia’s largest corporate and government buyers.

Product details

  • Format: Kindle Edition
  • File Size: 1669 KB
  • Print Length: 194 pages
  • Publisher: Durban Professionals Press (7 June 2016)
  • Sold by: Amazon Australia Services, Inc.
  • Language: English
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Enhanced Typesetting: Enabled
  • Average Customer Review: Be the first to review this item
  • Amazon Bestsellers Rank: #619,869 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Most helpful customer reviews on 4.9 out of 5 stars 14 reviews
Mrs Maree E Burgess
5.0 out of 5 starsWinning Again - an essential read for anyone looking to support their customer
30 November 2014 - Published on
2 people found this helpful.
Peter Cook
5.0 out of 5 starsMUST READ if you want to win a customer all over again.
30 January 2015 - Published on
One person found this helpful.
Pollyanna Lenkic
5.0 out of 5 starsExcellent Resource for people in large and small businesses.
30 January 2015 - Published on
One person found this helpful.
emma bell
5.0 out of 5 starsGuide to writting winning tenders
31 January 2015 - Published on
Randall MAKIN
4.0 out of 5 starsCure Tender'itis'
10 March 2015 - Published on

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