I received this bag on 7/23/18 and I immediately LOVED it. There’s a lot of different zippered sections and pockets to put your things in. You can wear it as a backpack or shoulder bag which is awesome. The detachable crossbody bag is a plus because you can use it when you don’t want to bring your whole purse with you. It looks like genuine leather and it’s super soft. Now the issue is.. I didn’t start using the bag until I returned from vacation on 8/4/18, which was 20 days ago. Last night I noticed the stitching near the main zipper has already started to come undone and we all know once the stitching starts unraveling it doesn’t stop. I paid $40 for this purse and expected it to last longer than 20 days of use. Of course, the return window for the bag ended on 8/22/18. So now I’m stuck with a bag that I can’t use because it is falling apart and if I continue to use it, it will just get worse. I’m going to have to bring it somewhere and pay to have it restitched which is just ridiculous considering I’ve only used it for 3 weeks. I really LOVE the functionality of the bag but the poor quality is just not worth it.
Update: I contacted the seller and included photos of the issues with the stitching. The seller responded within 24 hours and offered to send a replacement bag. I’m am satisfied with them offering a replacement because I LOVE the functionality and look of the purse. I’m hoping this one will last longer. I have changed my review to 5 stars due to the prompt response from the seller and offering the replacement. I will update the review again once I receive and use the new purse.
Update 11/7/18: I have been using the replacement purse that the seller sent me. I use it EVERY DAY and I LOVE it. I’ve had no problems with the stitching at all. The bag is holding up very well!
- Product Dimensions: 30 x 17 x 33 cm ; 1.11 Kg
- Boxed-product Weight: 1.2 Kg
- Item Model Number: 18000301-1B
- ASIN: B07BHG8K9H
- Date first available at Amazon.com.au: 10 August 2018
- Average Customer Review: Be the first to review this item
- Amazon Bestsellers Rank: 1,207 in Clothing, Shoes & Accessories (See Top 100 in Clothing, Shoes & Accessories)