This relatively new company has my attention.
Over the past four years, I have installed three other brands of webcams and have experienced frustrations identical to the ones expressed by the reviewers who gave this camera a one-star rating. My take is different. The Sumpple S610 is the best webcam I've yet owned, and has built on many of the experiences of other webcams that have not remained in the market.
First, I want to acknowledge that Foscam is the elephant in the room. It's the largest manufacturer of WiFi-enabled LAN and WAN outdoor point-tilt-zoom cameras and is priced slightly above the Sumpple cams. However, Foscam's current highest optical zoom is 3X (compared to Sumpple's 4X) and their customer support is lacking. This may not be a big point for expert installers, but just learning how to assign static LAN IP addresses and ports on my router took me weeks when I got into my first webcam installations. That said, Sumpple customer service beats everything I've experienced with other tech companies. I had an issue with a firmware upgrade that I couldn't figure out and had continuous communication by email, phone, Skype, and even a remote computer session so I could learn what to do next time. NO other webcam company (even the big Japanese firms) offers this type of support. (Indeed, the last time I had a minor issue with my HP printer, the customer service guy told me my only option was to buy a new one.)
If you are new to webcams, the big news is that for under $500, you can purchase a camera that allows you to watch anything within WiFi range of your router via the internet, anywhere. In the middle of Italy, last year, I was able to watch and listen to my US home in real-time on my iPhone and PC. Strangely, the big surveillance camera companies do not currently offer this technology, even for thousands of dollars, remaining stuck offering wired-only options that are ten times the cost of these cameras.
The bad news is that setup requires a solid tech background. You must know how to change your router settings, what DDNS means, how to access an IP address with a dedicated port, and so on. I disagree with the reviewer who complained about the software. Sumpple has greatly simplified this process with an iPhone app that just works. But the app is just an interface for a very complex piece of machinery with a lot of software settings that can be misconstrued if one doesn't know enough about the technology. In comparison with the other brands and models of WiFi cameras I've set up, the Sumpple setup has been the easiest thus far.
I have no problems with the night vision. It's as good as any other competitor out there. The technology is physically limited by short-range infrared LEDs, the same kind found on hunter game cameras. Depending on what I'm aimed at, the pictures available via this technology can range from very good to very poor at night. For example, the LEDs will not light up an object 100 feet away, and nearby windows will cause reflective glare. But this isn't a problem with Sumpple's camera. It's a physical limitation on what one can do with low-power IR LEDs serving as a photographic light source. For night scenes that are important, I either supplement the lighting with additional fixtures or mount the camera in a way that optimizes the area I want to capture.
Day images are crisp and the colors are an improvement over the other brands I already own. Even the much more expensive ones. I bought the Sumpple to replace a 3X PTZ outdoor camera (by a competitor) that just didn't give me the crisp images I wanted. Not only were the S610 images crisper and more true to color, but the optical zoom was a noticeable improvement.
If you already know webcams, you'll understand everything I've written thus far.
If you're new to this technology and want something that lets you view anything you choose, anywhere in the world, on your own device, and doesn't require running an extra Ethernet cable 150-feet back to your router, just buy this one.
I recommend Sumpple over all of its competitors. It's currently the best out there. Hardware, software, and customer support all rate five-stars.
- Product Dimensions: 24 x 13.4 x 23.7 cm ; 1.27 Kg
- Boxed-product Weight: 1.8 Kg
- Item Model Number: S610B
- ASIN: B013ST99Q0
- Date first available at Amazon.com.au: 10 May 2017
- Average Customer Review: Be the first to review this item