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Sony WH1000XM4 Noise Canceling Wireless Headphones with Alexa Voice Control, Up to 30 hours battery life, Black

4.5 out of 5 stars 23,669 ratings

Price: $380.00
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Brand Sony
Colour Black
Connector Type Wireless
Model Name Wh xm4 black
Form factor In Ear

About this item

  • Industry-leading noise canceling with Dual Noise Sensor technology
  • Next-level music with Edge-AI, co-developed with Sony Music Studios Tokyo
  • Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)
  • Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls
  • Speak-to-chat technology automatically reduces volume during conversations
  • Superior call quality with precise voice pickup
  • Wearing detection pauses playback when headphones are removed
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Product Information

Colour:Black  |  Style:Australian Version

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  • Sony WH1000XM4 Noise Canceling Wireless Headphones with Alexa Voice Control, Up to 30 hours battery life, Black
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  • ProCase Hard Case for Sony WH-XB910N / WH1000XM4 / WH1000XM3 / WHXB900N / WHCH710N / Bose 700 / QC35 II Wireless Noise Cancel
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Product description

Colour:Black  |  Style:Australian Version

Featuring Sony’s industry-leading Noise Cancelling technology, the WH1000XM4 pushes the boundaries of wireless headphone technology, to deliver an exceptional audio experience. A refined design promises even better wearing comfort, whilst premium sound is assured, thanks to Sony’s HD Noise Cancelling Processor QN1 and suite of other Sony audio technologies.


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Top reviews from Australia

Reviewed in Australia on 29 August 2020
Colour: SilverStyle: Australian VersionVerified Purchase
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1.0 out of 5 stars Don't buy yet (maybe wait for a new batch?)
By fdkj on 29 August 2020
After using the WH-1000XM3s for 2 years and being delighted with them, it seemed low risk to upgrade to the XM4s and get basically the same headphones but with better ANC and multi-device support.

While they seem like an incremental upgrade in every way (and worked great for a little while), I had major problems with static/crackling coming from the right earphone after a few hours of use. I returned that pair to Amazon and received a new pair super fast (fantastic customer service as usual). However, after a few days the replacement pair developed the same issue!

After some research I found that apparently it's to do with condensation building up in the ear cup and interfering with the ANC, which is not properly insulated (wtf sony). The problem seems a bit too widespread for comfort, and coupled with my anecdotal evidence, this is deal breaker for me on a $550 pair of headphones. Won't be trying a third pair.

I learned my lesson though - don't buy things as soon as they're released - wait for other people to find all the issues first.
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Reviewed in Australia on 21 August 2020
Colour: BlackStyle: Australian Version
51 people found this helpful
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Reviewed in Australia on 20 September 2020
Colour: SilverStyle: Australian VersionVerified Purchase
18 people found this helpful
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Top reviews from other countries

O.C
4.0 out of 5 stars Sony WH-1000XM4 [Mixed feelings] - great refinements to an already excellent headphone
Reviewed in the United Kingdom on 12 August 2020
Colour: SilverStyle: UK VersionVerified Purchase
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4.0 out of 5 stars Sony WH-1000XM4 [Mixed feelings] - great refinements to an already excellent headphone
Reviewed in the United Kingdom on 12 August 2020
OK, so I've been anticipating the release of the XM4, wondering what Sony could possibly do to improve upon the 2-year king of ANC headphones the XM3, and I must say that Sony didn't surprise us with a stunning new look or with an explosive new performance worthy of an immediate upgrade, however, they did exactly what I suspected, they just made some refinements and additions to an already great headphone.

Here are my thoughts:
The New XM4 and the XM3 look remarkably identical so I will be using the Xm3 as a direct comparison. I will be approaching this review as one who has owned the XM3.

PACKAGING:
The packaging is great as always, Sony's package presentation is not the best out there but they do have a good sense of presentation which I like. Nothing new here it looks exactly like the XM3 with the same unbox experience.

ACCESSORIES:
In the box, you get a quick start guide, user manual, 360 Audio free trial code, a 3.5mm cable (with a right-angled head on one end) very short USB-C cable for charging the headphone, an Airline adaptor and the Sony WH-1000XM4 headphone. same box content like in the XM3 (except the free 360 audio trial code)

DESIGN & BIULD QUALITY:
Sony really played it safe here with the design, keeping nearly 1:1 with the XM3 you will hardly be able to easily spot the difference even from a short distance, however, when you come close you will see the small refinements on the body, you will notice the XM4 has a more matte finish which looks nicer to me. The overall body feels more seamless and nicer to the touch while the XM3 has a more reflective surface around the headband with wider gaps between segments. Build quality is excellent as always, no compromise just like the XM3.

FIT & COMFORT:
The XM4 coming in at 254g feels quite lightweight and comfortable to me although it's just 1g lighter than the XM3. it also has nice padding on the top arc to minimise pain from long hrs use, and the clamping force is very mild on my bald 😄 head and ears. I must say that they do feel different to the XM3, I prefer the feel and comfort of the XM4 it just feels a little bit more lightweight and comfortable.

Features and functionality:
The XM4 comes feature-rich just like the XM3, however, Sony played a game of addition and subtraction. They added new features like speak to chat which can be effective and useful. it works like a charm without you touching the headphone, I found that it also gets triggered when you cough heavy or clear your throat which can be a little annoying. The feature can be deactivated so not a problem. Also if you like to sing along to your favourite tune then speak to chat will break that habit.

Sony also added a proximity sensor which will pause the music once you take the headphones off. this feature is also very welcome in the sony headphone line, and it works effectively.

Another new feature Sony added is a multipoint pairing which enables you to connect and easily switches between 2 devices at a time (Be sure to update the headphone to the latest firmware to fix issues with this feature. One drawback to the multipoint pairing is that the LDAC feature is deactivated in multipoint mode 😢.

ANC on the XM4 is as Stellar as the XM3 but a little bit better, however, don't expect anything special here, it just sounds a little quieter in the higher - mid frequencies which make for a better ANC performance but not enough to make your jaw drop.

DESEE EXTREME and 360 Audio are nice features to have but personally haven't found them effective or useful.

Now I mentioned Sony playing a game of addition and subtraction, while they gave us all these new features they also took away some useful old ones like APTX and APTX HD which gave me the mixed feelings with the XM4. This doesn't matter if you are on an iPhone but android uses might find this very upsetting if you are into Bluetooth codecs and hi-res playback.

SOUND QUALITY:
once again the XM4 delivers a sound similar to the XM3 however when you pay close attention you will hear the subtle enhancements in the XM4 particularly in the soundstage and higher frequencies. The soundstage of the XM4 appears to be wider and instrument separation sounds nicer and pleasing on the XM4, also the treble range sounds more refined and natural on the XM4, I feel it renders the sound of drum cymbals, hi-hats, shakers, Jazz brush sticks, and other Hi-frequency instruments a lot better on the XM4 than on the XM3. however, I did notice a slight reduction in the upper bass punch from kick drums making the XM4 to have a less punchy sound in the bass. Comparing them stock for stock the XM3 has a more punchy bass sound.

Overall these refinements in the sound quality are subtle but they are there and If you know how to listen out for them you will come to prefer the sound of the XM4 better, but if you just listen passively you might not be able to easily tell the difference, both headphones perform well in hip-hop, pop, jazz, rock and a lot more genres.

SHOULD I UPGRADE?:
I already have the XM3 and I love them should I go ahead and upgrade to the XM4? to help you answer that question here are some features to take seriously
- Multipoint pairing
- Proximity sensor
- Speak to chat (can be a good or bad thing)
- NO APTX or APTX HD (android users)

Here are a few features to NOT take seriously.
- ANC (relatively on par with the XM3)
- DESEE Extreme (not much difference in its effectiveness)
- 360 Audio (Available on other headphones)
- LDAC (already on the XM3, only beneficial to select android users)

It's not a lot of great stuff to prompt an immediate upgrade and because the design of the headphone looks remarkably identical, having the XM4 alongside the XM3 feels more like I just had a major firmware update to my already existing headphone, it doesn't give you the full satisfaction of a new buy just like you get between the Bose QC35 and the 700 (although different headphones) you get the idea.

CONCLUSION
If you are new to Sony's 1000X headphones then just go ahead and buy the XM4 it's an overall much better experience. I now personally like the Sony WH-1000XM4 and will use my XM3 less and less maybe will give it away soon. All the minor improvements sum up together to make yet another New King of ANC while the XM3 follows closely behind.

Hope this helps!
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Aakash
1.0 out of 5 stars Tinnitus inducing headphones, now my life is miserable can’t even sleep at night.
Reviewed in India on 20 September 2020
Colour: BlackStyle: US VersionVerified Purchase
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1.0 out of 5 stars Tinnitus inducing headphones, now my life is miserable can’t even sleep at night.
Reviewed in India on 20 September 2020
Edit: After almost four month of usage i found that noise cancelling makes me sick. I feel like nausea and feverish for 1-2 to days. Worst thing I’ve developed tinnitus because of these headphones.
Older review
This is my first Bluetooth headphone, never been fan of Bluetooth because of poor audio quality. When Sony released ldac codec i was really happy and was waiting for xperia but they decided to close their mobile division. After that was waiting for pixel 4 but google’s mobile division has bunch of idiots.
Finally bought iPhone which has crappy audio quality but I suggested one of my senior xm3s and to my surprise they sounded really well on iPhone too. After lockdown i was really frustrated with the news channel that my parents watches. Waiting for xm4 can’t be more painful.
Now coming to review

ANC: i felt no difference compared to xm3, they block the rumble of fans, coolers and pump set but are unable to block the voice of people talking(irritating voice of arnab goswami). They didn’t even changed xm4’s pressure inside the cans after anc is enabled. I still get the same headaches.

Audio quality: not going to write like pretentious audiophile. These headphone are quite versatile if you are bass head then sony has it covered for you (which most of the people like here), bass was way overpowering for me on full setting but i don’t like bass at all. I mostly listen to linkin park, so i set base level at -4 and equaliser on bright preset. This is by far the best audio product i have ever used.
Audio quality wise here is my ranking.
SM es 18<Creative ep830<SM e10s<Fiio f9 pro<one more triple driver<xm3<xm4.

Battery life: I was doing burn in procedure of these headphones, so i kept headphones at max possible volume, so you may get better battery life. I got 18 hr of battery life with anc on. After unboxing battery went down from 100 to 60 in a 10 min and i was afraid that i got faulty unit but thank god a full charge fixed it.

Comfort:Ear cups are bigger than xm3s and hence more comfortable too. After walking with them for half an hour on roof my ear got all sweaty.

Multipoint connection: Works flawlessly, although switching music from one device to another is bit erratic.

Audio lag: I also connected it to airtel xtream box and watched a complete episode of boys with no lag at all.

Speak to talk: still prefer the old put you hand on right ear cup.

Pause when headphone taken off: work 8 out of 10 times.

360 deg reality audio: sony has give 3 months of free subscription of nugs.net but difference was not deal breaker.

Accessories: you get 3.5 mm male cable from both sides, thank you sony for that. Charging cable is really short i mean really. You can use the provide cable just with power bank or laptop. You also get airplane adapter and carry bag too.
Sorry forgot about mic
Mic: It is better than my iPhone 11 pro, my friend used to complain a lot about low volume from my side but with xm4 they had no problem talking to me.
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Gambloide
1.0 out of 5 stars Viel Geld für viele Unannehmlichkeiten
Reviewed in Germany on 24 October 2020
Colour: BlackStyle: UK VersionVerified Purchase
323 people found this helpful
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Micha Ober
1.0 out of 5 stars Leider mit Serienfehler
Reviewed in Germany on 14 August 2020
Colour: BlackStyle: UK VersionVerified Purchase
314 people found this helpful
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Dan
3.0 out of 5 stars Not worth the £350 , Get the XM3's
Reviewed in the United Kingdom on 9 August 2020
Colour: BlackStyle: UK VersionVerified Purchase
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3.0 out of 5 stars Not worth the £350 , Get the XM3's
Reviewed in the United Kingdom on 9 August 2020
No improved Sound qualty

ANC is barely improved with a similar design

MultiPoint can't use LDAC, So you are stuck with AAC or SBC if you wish to use this feature and no APTX or APTX HD,

Was a decent upgrade from my XM2's but if you dont wish to use speak to talk or any of the new features then save your Money and get yourself a pair of XM3's for over £100 Less
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