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Sony Noise Cancelling Headphones: Wireless Bluetooth Over the Ear Headphones with Mic and Alexa Voice Control - Industry Leading Active Noise Cancellation - Black (WH1000XM3B)

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4,631 ratings

| 59 answered questions

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RRP:	$399.00 Details Recommended Retail Price (RRP) The RRP displayed is the most recent manufacturer’s recommended retail price made available to Amazon AU.
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Brand	Sony
Colour	Black
Connector Type	Wireless
Form factor	Over Ear
Noise control	Active Noise Cancellation

About this item

Flagship wireless headphones with Digital Noise Cancelling
Wireless headphones with industry-leading Noise Cancellation
New HD Noise Cancelling processor
Integrated Alexa Assistant, Headphones Connect App is needed; Available from September 2018 onward; Install the Amazon Alexa app and change the assignment of noise cancelling button with Sony Headphones Connect app, then just press the noise cancelling button to get going

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Sony WH-1000XM4B Wireless Noise Canceling Headphones, Black, 1 size
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Product Information

Colour:Black

Technical Details

Brand

Sony

Manufacturer

Sony Australia Limited

Model Number

WH1000XM3B

Model Year

2018

Part Number

WH1000XM3B

Hardware Interface

Bluetooth 4.0

Special Features

Noise-Canceling

Number Of Items

Microphone Form Factor

With_Microphone

Headphones Form Factor

Over Ear

Voltage

3.7 Volts

Batteries Included

Yes

Batteries Required

Yes

Battery cell composition

Lithium Polymer

Connector Type

Wireless

Form Factor

Over Ear

Memory Card Slot

;;

Includes Rechargable Battery

Yes

Includes AC Adapter

Supports Bluetooth Technology

Yes

Product Dimensions

18.45 x 7.7 x 25.22 cm; 254.01 Grams

Item Weight

254 g

Manufacturer

Sony Australia Limited

ASIN

B07H2DBFQZ

Item Model Number

WH1000XM3B

Batteries

1 Lithium Polymer batteries required. (included)

Is Discontinued By Manufacturer

Date First Available

1 October 2018

Additional Information

Customer Reviews

4,631 ratings

4.6 out of 5 stars

Best Sellers Rank

1,852 in Electronics (See Top 100 in Electronics)
29 in Over-Ear Headphones

Product guides and documents

User Guide (PDF)

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All Product Information Customer Q&A's Customer Reviews

Product description

Colour:Black

Headband style High-Resolution Audio headphones with industry-leading noise cancellation and Ambient Sound control.

From the manufacturer

Industry-leading noise cancellation | WH-1000XM3

1 WHAT HI-FI 2 Trusted Reviews 3 EISA

Features Overview

1 Noise Cancellation 2 Premium Sound Quality 3 All-day Comfort 4 Easy to carry 5 Hands-free Calling

1 Alexa built in 2 Smart Listening 3 Connect with App 4 Personal Optimising 5 Bluetooth and NFC

Be in control of your listening. Rollover below to learn more.

Sony Headphones Comparison

	WH-1000XM3	WF-1000XM3	WI-1000XM2	WH-XB900N	WH-CH710N	WH-CH510
Type	Over-ear	In-ear	In-ear	Over-ear	Over-ear	Over-ear
Digital Noise Cancelling	Yes	Yes	Yes	Yes	Yes	No
Battery Life	30 hrs	6 hrs (NC on)/ 8 hrs (NC off)	10 hrs	30 hrs	35 hrs	35 hrs
Quick Charge Battery	10mins charge 5hrs playback	10mins charge 90mins playback	10mins charge 80mins playback	10mins charge 60mins playback	10mins charge 60mins playback	10mins charge 90mins playback
Touch control	✔	✔	✘	✔	✘	✘
Ambient Sound Mode	✔	✔	✔	✔	✔	✘
Hi-Res Audio Capability	✔	✘	✔	✘	✘	✘
Extra Bass	✘	✘	✘	✔	✘	✘
Voice-assistant	✔	✔	✔	✔	✔	✔
Customise Sound with app	✔	✔	✔	✔	✘	✘
Foldable design	✔	✘	✘	✔	✘	✘
Swivel design	✔	✘	✘	✔	✔	✔

Important information

Safety Information:

Yes

Visible screen diagonal

0" / 0 cm

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Customer Questions & Answers

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Customer reviews

5 star		80%
4 star		9%
3 star		3%
2 star		4%
1 star		4%

How are ratings calculated?

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Top reviews from Australia

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Jake

Best ANC headphone money can buy

Reviewed in Australia on 7 February 2019

Colour: BlackVerified Purchase

Hands down, the best ANC headset money can buy.

Pros:
- The ANC is insane. I wear these in the office, and at 30% volume cannot hear conversations next to me.
- Extremely comfortable and lightweight. I get Cervicogenic headaches, and heavy headsets will trigger these headaches. I can wear these for hours without any pain at all.
- The audio quality is good. Not amazing, and on the default profile, the bass is a little heavy. The bright/excited preset is the best for me I've found.
- The battery life is amazing

Cons:
- The microphone leaves a lot to desire. Muffled and hard to hear in high ambient noise scenarios.
- The accompanying app needs some work - not as feature rich as one would hope, although is certainly enough to configure headphones.
- The headphones does not have smart Bluetooth; you can only connect to one device at once. What? Is it 2010?

Overall, the cons of these headphones are far outweighed by the pros. I would buy these again in a heartbeat.

43 people found this helpful

Helpful

Daniel Hill

Better than Bose QC35!

Reviewed in Australia on 21 December 2018

Colour: SilverVerified Purchase

I had a pair of Bose QC35's and I loved them. Super comfortable, good noise cancellation and pretty good sound. I read that these Sony's are better in every way. A tall order ... that the Sony's more than live up to.

The noise cancelling is amazing. Sound quality blows the Bose out of the water. Nice and comfy too, and better battery life. Very, very happy.

About the only negative is they don't do multi device pairing like the Bose does; you can only be connected to one music source at a time.

25 people found this helpful

Helpful

Ruwan Hettiarachchi

Great audio quality and NC. But below par mic/ Bluetooth performance

Reviewed in Australia on 15 February 2019

Colour: BlackVerified Purchase

I replaced my Bose QC-25 wired set with this expecting to have better quality audio and the same other features I was having on my Bose set. I was quite thrilled when I heard the quality of audio and how well it does on noise cancellation. The app is not perfect but offers quite a wide range of high tech options and features.

However, I was quite disappointing to note it's below-par mic and Bluetooth performance.

Mic quality issues: Almost all of the recipients of the calls I made with this were complaining they couldn't hear me and the audio was muffled. I wasn't even in an area where there was a lot of background noise. Tried calling on my commute on the train and it was completely unusable and the other end couldn't understand a work I was speaking. Very disappointing.

Bluetooth issues: During calls and even listening to music, there are constant disruptions to the audio stream with pauses and audio fades which is really frustrating. My phone was only two feet away or inside my pocket.

Verdict: When someone buys a premium wireless headphone these days, one expects it to have really good mic performance (with good background noise reduction) and reliable Bluetooth streaming with zero interruptions. WH1000XM3B certainly does a great job in audio quality and ANC but had compromised the basic features of a standard Bluetooth headset.

15 people found this helpful

Helpful

bolloga

Is Sony cutting corners?

Reviewed in Australia on 17 February 2019

Colour: BlackVerified Purchase

Good headphones overall. But a few shortcomings are ruining the party. First, when the headset battery is depleted, you can't charge the headset and use the Bluetooth connection at the same time. You have to wait. Why? I'm charging the thing!
Also, sometimes the sound becomes a little bit jerky. It's happening on my phone and on my desktop PC. I know mastering Bluetooth is more an art than a science, but for that price I expected a bit better.

13 people found this helpful

Helpful

CamelMan

Very good headsets all round!

Reviewed in Australia on 23 October 2018

Colour: BlackVerified Purchase

Splendid product! Everything is spot on and met my expectations, from sound to build quality. The ANC is wonderful, very little static noise and highly effective in blocking surrounding sounds. Yeah its true that human voices could still be heard, but its expected since ANC blocks most low frequency sounds. Overall worth it, would definitely recommend

9 people found this helpful

Helpful

Step aside Bose, there's a new king! Now also with Alexa!

Reviewed in Australia on 17 February 2019

Colour: BlackVerified Purchase

These Sonys blew me away! I compared them side by side with the with the previous benchmark in ANC headphones, the Bose QC35 IIs:
- in terms of noise cancelling, these are on par or better. I wear these at work, or at home while my wife watches TV (or when she's around generally), and they work great.
- for music, these flat out are in a different league to Bose. The bass is deeper, the sound stage is wider and the vocals are crisper.
With the latest update, also now supports Alexa. So with the better tech and longer battery life, it's a no brainer. Amazing headphones.

8 people found this helpful

Helpful

Old Bloke

Beware of the warranty provided by Sony

Reviewed in Australia on 6 November 2019

Colour: SilverVerified Purchase

As per the reviews, they are very good. But. My daughter lives in New York City and I wanted her to have them for her recent flight back from Sydney. So I bought a pair for her as well. I’ve just returned from visiting her. The swipe commands work, at best, infrequently. And they shut off every ten minutes when in use. So I contacted Sony USA. Their attempts to have me reset them only seemed to make the problems worse. Their final suggestion? She, literally, fly back to Sydney with them if she wanted Sony to help.

These headphones are being sold from unstaffed vending machines in the international departure lounges of New York City airports. Plainly the target market includes air travelers and people about to board a flight out of the country in which they just purchased the product. I’m surprised that a global company like Sony takes this attitude. Very likely my last Sony purchase.

6 people found this helpful

Helpful

SydneyShopper

#1 noise cancelling headphone with princess Leia looks/appearance

Reviewed in Australia on 24 December 2018

Colour: SilverVerified Purchase

Fantastic headphones, easy navigation, very good noise cancellation. I tried them all, these have the best NC. However, they can get warm around the ears, Bose 35II have better circulation/feel. USB-C plug is a plus and very fast charging. Biggest downside: only connects to one device, Bose can stay connected to phone (for calls) while listening to another source.

4 people found this helpful

Helpful

Top reviews from other countries

Maggie S

Could have cried when I tried them on the first time.

Reviewed in the United Kingdom on 30 November 2019

Colour: BlackVerified Purchase

I suffer from misophonia and these are an absolute joy. They're light, adjustable, but mostly they cut out any external sound flawlessly and sound superb. There are some non-intrusive controls on the right headphone that respond to light touch to change volume, skip a song, or to pause which I have found very useful. The fact they can be used wirelessly or wired (for example, if not charged) and still function normally as headphones is great. And they have their own convenient case. I'm really glad I bought them. I wish I could buy a second pair so I would always have them at work and at home.

33 people found this helpful

Neil Thomas

Unbe-flipping-livable

Reviewed in the United Kingdom on 4 March 2020

Colour: BlackVerified Purchase

Sorry about the <censored> above, but i promise you, if you had these headphones on you'd be censoring too. I am sitting on a sofa 1.5metres away from a television that's blasting out the news, and the sound is high because my living room faces a busy street, so there's constant car traffic below. with these headphones on, all of that disappears completely. i am listening to the gentle sound of rain on a window pane from my music library (it helps me sleep) and if i close my eyes my brain fully believes it. both the noise cancellation and the sound quality are outstanding, with NC every bit as good as the Bose SoundComfort, which i had the pleasure to try for an extended period a while back (i didn't buy them because too many people reported problems with build/quality control). the headphones have a now obligatory app for Android/iOS through which you can tweak the NC effect, apply equalisation, etc. Unexpectedly, the headset also has an NFC for lightning-quick and mess free pairing in addition to the standard Bluetooth, and the case contain a QR barcode to obtain the app without typing and searching. All in all, Sony put together a great product with top-notch features in a thoughtful package. Add to this the fact that they're about £100 cheaper to buy here than from Sony's own web site, and this becomes terrific value for money. It's an amazing set of headphones which you won't regret buying.

18 people found this helpful

Dan

Jack of few trades, master of one

Reviewed in the United States on 10 April 2019

Colour: BlackVerified Purchase

Overall, this is a high quality product offering from Sony and a worthy competitor to a Bose QC. Sadly I have decided to return the product for reasons I will describe below, but the device's quality and performance key factors weren't the issue.

First, the positives: Noise-cancelling:

This is top of its class, absolutely wonderful. I tried to switch from Bose QC 35 IIs to this, and the difference in noise reduction is absolutely detectable and almost uncanny. It seems to be much better at filtering lower sounds as well, so while dull rumbles with the QC35 will be quieter, with this Sony they are practically gonezo.

Audio Playback/Sound Quality:

Again, this is a great pair of cans. Reasonable bass, excellent highs and mids. For a non-audiophile, this will likely be one of the best sounding headphones you can own. Compared to the Bose QC35 IIs, it's not a huge difference in my common scenarios (sadly I didn't always get to make the best use of the DAC stuff built into the Sony which clearly wins by a mile), but if you listen with noise cancelling enabled, the superior reduction in background noise makes the audio seem even clearer.

Now for my negatives: Controlling the unit (compared to my trusty Bose):

- It takes 2 full seconds of holding the power button to turn the system on or off

There is this nifty little feature where you can cover your right earpiece with your hand and it will turn off noise cancelling and lower the audio playback volume so you can hear the external world. This works well enough, but usually it looks a little strange and isn't typically what I would use. I tend to either be in a context where I'm listening with no need to interrupt, or I need to turn it off immediately for extended periods. Having to awkwardly hold the power button is cumbersome, but because the ear-holding doesn't pause the playback any sufficiently long interaction will require pausing, which is also not good...

- Play/Pause requires a double tap of the the ear phone

The issues with this are pretty straightforward. I'd say I only had this "gesture" work for me the first time I attempt it about 66% of the time. If you're too low or too high it's not recognized, if you're slow or too fast it's not recognized, if you're too light or too heavy it's not recognized. And repeatedly tapping hard on your own head both looks silly and sounds unpleasant. Way too unreliable for how critical the function is.

- Volume and playback controls are entirely touch based

Swiping up and down on the ear controls volume. If you want any semblance of precision you have to do one quick swipe at a time to go up or down one "tick". If you're too slow it will register them as multiple swipes which can lead to quickly having undesired low or high volumes.

- Skip forward/backward are swiping forward and backward

The same issues for volume apply here as well, generally.

--- There are two aspects of all this touch-based control that I despise

1. The orientation of the swipes is static, and precise. Meaning, if you're lying down trying to skip forwards, you need to swipe from the surface you're on towards the ceiling, or else you'd accidentally adjust volume, and vice-versa. Also, if you're setup such that you're lying on a side, you basically can't interact with the controls if the right ear is covered.

2. The precision required on getting the right part of the earphone with the right part of your finger at the right speeds/pressures is a totally unhelpful and unneeded abstraction from simple buttons. If your gesture doesn't work, there's no feedback to understand what you did wrong.

- The "multi" device syncing:

This may not be as big an issue for other users, but this headphone does NOT support synchronous device pairing/playback. Meaning that you have to manually disconnect from say, your phone, and then manually connect to your laptop or other device. You don't have to re-sync the Bluetooth, but you have to go into menus and fiddle. My Bose QC 35s connect to both my phone and PC at once, and switch between them based on audio-playback-priority. I can be listening to YouTube on my laptop, and if I get a phone call it switches audio to my phone automatically. No such behavior from the Sonys. This feature is the main make/break for me.

- Wind noise-cancelling:

Although the actual level of cancelling is better, the handling of high speed wind is atrocious. Sadly this effect my commute quick often as I take an open ferry most mornings.

- Long-term comfort:

I suspect this would improve with more break in time, but on multiple occasions, a session of 45+ minutes started to get a little painful, and loosening the headband led to it slipping off more than reducing discomfort.

Overall, it's clearly a high quality item, and it does the jobs it does very well, but for my workflow and usecases, it falls quite short.

561 people found this helpful

Amazon Customer

Great! Here's what it comes with

Reviewed in the United Kingdom on 19 January 2020

Colour: BlackVerified Purchase

Seems like a great buy after trying them out at home today.

If it helps the headphones are supplied with the following...

A reasonably solid case - don't buy an extra one until you've tried it out, as I think it's pretty good.

A very short charging adapter.

A lead that will connect them to a device. It is about a meter long so will reach an entertainment system on a plane.

An adapter so you can use them on a plane (ie with the two prongs).

Hope that's helpful

19 people found this helpful

Amazon Customer

All good except Windows 10 Bluetooth

Reviewed in the United Kingdom on 17 March 2020

Colour: BlackVerified Purchase

One star rating because, although the headset pairs easily with Bluetooth, Windows 10 (brand new Surface 7) gives them the device name of LE_Wh-1000xM3 and does not recognise them as an audio device. They paired OK on Android and IOS but not windows 10. Therefore they are unusable on what I believe to be the latest version of Windows 10. I find I'm not unique and this seems not to be an uncommon problem, which seems to require re-installing an older version of Windows. Sony's help files don't deal with this at all and there is no help to be had there. I'll have to send these back, hence the 1 star.

11 people found this helpful

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Sony Noise Cancelling Headphones: Wireless Bluetooth Over the Ear Headphones with Mic and Alexa Voice Control - Industry Leading Active Noise Cancellation - Black (WH1000XM3B)

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About this item

There is a newer model of this item:

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Product Information

Technical Details

Additional Information

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Frequently bought together

Customers who viewed this item also viewed

Have a question?

Product description

From the manufacturer

Features Overview

Sony Headphones Comparison

Important information

Safety Information:

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