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The player requires a custom USB cable to charge it. They included the custom cable but it's not USB-C or USB-A but something that Sony "invented" and now you have to carry this custom cable with you just to charge the device. And if you lose the cable or it breaks you will only be able to buy one from Sony for probably $50 or more. After I saw this non standard USB cable I did not want to even turn the player on to check it out because I knew that I will not keep it. So when it come to following industry standards Sony is still Sony - they are not going to follow no stinky standards.
First, let me say I'd give this player a 5/5 if they fixed a few things: 1) Due to a firmware/software issue in the player, it stutters sometimes when manually advancing to the next song. Normally this is caused by a memory buffer underrun. In computer software players, this is remedied by increasing the playback buffer to allow for a longer file retrieval time. On this device, you have no option to do so. I'm using a 256GB microSD card. 2) "Rebuild database" sometimes happens on its own when you turn the device on, which deletes some playlists. So if you leave the device unused for a week, then come back to use it, expect a 10 minute long "rebuilding database" operation followed by a few missing playlists. I'm syncing songs and playlists using MediaMonkey on Windows 10. Note: it did work just fine initially a week ago, but something happened from a week ago till now that caused it to 'rebuild database'. Since I didn't sync the device in the last week, it must be something firmware related.
Other things I'd like to see: a) option for light colored GUI theme. I like black but when my eyes are tired, it's hard to read. b) option for bolder and bigger GUI font size. c) add support for the open-source OGG audio format. There's no excuse for Sony not to have OGG support - it would cost them nothing in royalties. Every cheap $10 Chinese player has it.
Again, this is an almost perfect player for my needs but these issues need to be fixed or else it's a paperweight.
I absolutely love the hardware buttons on the side of the device because touchscreens are useless in wet or cold environments, particularly when running. This player can be operated enough to use while running in cold weather with gloves. I can't do that with any newer iPod touch since they are totally touchscreen driven (useless).
After the Sony "Content Transfer" software crashed my Mac Pro for the third time, I decided to return the device. I listened to a few sample songs that sounded OK through my Etymotic headphones. But, I'm not going to allow any software on my computer that causes my entire system to reboot due to instability and according to Sony their Content Transfer software is the only way to move music files on to the device. I highly do not recommend this device and the Sony Content Transfer for Mac users!
I spent hours and hours trying to make this thing work. The SD disappears during data transfer. The transfer stops for no apparent reason. Several other issues. Finally got on Sony's support chat. Took about 3 minutes for him to inform me that it won't work with anything newer than MacOS 10.14 or 15. Will not work on MacOS 11. So if you have update your Mac, DON"T BUY. And before you ask, no, there are no firmware updates coming to fix this.
Overall disastrous design. I imagine it would work if you got through the setup, but after an hour of loading 40GB of music onto the Micro SD card, and "Rebuilding the Database" it says it can't find anything. Well Duh! Several years ago, after they all failed (CD jukebox, cassette deck, cassette Walkman) , I swore I would never buy another Sony product, and I was right. This is going back to Amazon.
This MP3 player is a complete letdown. The bluetooth has an extremely hard time connecting to my stereo. The battery is a complete joke as it won't hold a charge for more than a couple of hours of play. The interface is not easy to use - where the hell is shuffle? Sound quality is NOT what I would expect for a player of this price. I can't even connect to my JBL wireless headphones with this player.
Loved this when it worked for the 2 weeks it did. Went to use it tonight and nothing. There's no way for me to reset it, at least I can't find anything. I tried the way I had to on my old one and nothing. Will be sending this back.
I was order this items for a gift and i pay the faster shipping fee but when i got my order the items was not working so i ask them to exchange the new items for faster they cant help me with that .... pooor online shopping
does not connect with bluetooth i tried two different speakers. neither worked. then i connected to my iphone, but the navigation on screen would not get out of the bluetooth pairing menu. so i couldn't play music.
if you want to waste some valuable time, order this, then pack it back up and return to amazon