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Skilled Helper IE 10th: A Problem-Management and Opportunity-Development Approach to Helping Paperback – 1 January 2013

4.6 out of 5 stars 173 ratings
Edition: 10th

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Product description


Part I: LAYING THE GROUNDWORK. 1. The Ingredients of Successful Helping. 2. The Helping Relationship and the Values That Drive It. Part II: THE THERAPEUTIC DIALOGUE: COMMUNICATION AND RELATIONSHIP-BUILDING SKILLS. 3. Empathic Presence: Tuning In and Listening. 4. Empathic Responding: Working at Mutual Understanding. 5. The Art of Probing and Summarizing. 6. Facilitating Client Self-Challenge: From New Perspectives to New Behavior. 7. Helper Self-Challenge. Part III: THE SKILLED HELPER PROBLEM MANAGEMENT AND OPPORTUNITY-DEVELOPMENT APPROACH TO HELPING. 8. An Introduction to the Problem-Management Process. 9. Help Clients Tell Their Stories: Stage I, Task I-A. 10. The Real Story and The Right Story: Stage I, Task I-B and Task I-C. 11. Designing for the Future: Stage II, Task II-A. 12. Goals, Outcomes, Impact: Stage II, Task II-B and Task II-C. 13. Planning the Way Forward: Stage III, Task III-A, Task III-B, and Task III-C. 14. Implementation: Making It All Happen.

About the Author

Gerard Egan, Ph.D., is Emeritus Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books and currently writes in the areas of communication, counseling, business and organization effectiveness, management development, leadership, the management of innovation and change, and organization politics and culture. He also conducts workshops in these areas both in the United States and abroad and is a consultant at a variety of companies and institutions worldwide.

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Product details

  • Publisher ‏ : ‎ Brooks/Cole; 10th edition (1 January 2013)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 480 pages
  • ISBN-10 ‏ : ‎ 1285065786
  • ISBN-13 ‏ : ‎ 978-1285065786
  • Dimensions ‏ : ‎ 16 x 1.7 x 23 cm
  • Customer Reviews:
    4.6 out of 5 stars 173 ratings

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4.6 out of 5 stars
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Miss M
5.0 out of 5 stars I am finding this a very informative and easily digestible book to read
Reviewed in the United Kingdom on 26 May 2017
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5.0 out of 5 stars Excellent
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Reviewed in the United Kingdom on 27 February 2016
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Brenda Witherspoon
5.0 out of 5 stars Informative and helpfully for prospective counsellors
Reviewed in the United Kingdom on 25 June 2013
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5.0 out of 5 stars Excellent book
Reviewed in the United Kingdom on 24 March 2015
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