I am a customer from China, English is foreign language to me, so I rarely write review for things I brought on Amazon in case mislead other customers because of my poor English.
I only provide my comments to either superior products beyond my expectation or rubbish . This luggage is the latter.
After I brought this suitcase, I used it a couple of times, and I also put an 'fragile' tag on it when take flight. However, the suitcase broke from the 'connecting parts'(sorry for my poor English, I do not know what the proper word is to describe it, please see pictures). Luckily, samsonite provides 10 years warranty for it, I sent it for repair, they changed both connecting parts with new ones, I was satisfied with the service at the beginning. However, when I put my stuffs into the suitcase for my next trip, I suddenly noticed one of the two connecting parts broke AGAIN, even without any usage...
Even though this is a fancy suitcase with super light material and 10 year warranty, but the poor quality of it really made me upset and disappointed , especially when you are happily going to travel , then suddenly found it was broken AGAIN.