I am a customer from China, English is foreign language to me, so I rarely write review for things I brought on Amazon in case mislead other customers because of my poor English.
I only provide my comments to either superior products beyond my expectation or rubbish . This luggage is the latter.
After I brought this suitcase, I used it a couple of times, and I also put an 'fragile' tag on it when take flight. However, the suitcase broke from the 'connecting parts'(sorry for my poor English, I do not know what the proper word is to describe it, please see pictures). Luckily, samsonite provides 10 years warranty for it, I sent it for repair, they changed both connecting parts with new ones, I was satisfied with the service at the beginning. However, when I put my stuffs into the suitcase for my next trip, I suddenly noticed one of the two connecting parts broke AGAIN, even without any usage...
Even though this is a fancy suitcase with super light material and 10 year warranty, but the poor quality of it really made me upset and disappointed , especially when you are happily going to travel , then suddenly found it was broken AGAIN.
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Michael
so I rarely write review for things I brought on Amazon in case mislead other customers because of my poor English. I only provide my comments to either ...
Reviewed in the United Kingdom on 7 September 2017Colour Name: SilverSize Name: LargeVerified Purchase
so I rarely write review for things I brought on Amazon in case mislead other customers because of my poor English. I only provide my comments to either ...
Reviewed in the United Kingdom on 7 September 2017
I am a customer from China, English is foreign language to me, so I rarely write review for things I brought on Amazon in case mislead other customers because of my poor English.Reviewed in the United Kingdom on 7 September 2017
I only provide my comments to either superior products beyond my expectation or rubbish . This luggage is the latter.
After I brought this suitcase, I used it a couple of times, and I also put an 'fragile' tag on it when take flight. However, the suitcase broke from the 'connecting parts'(sorry for my poor English, I do not know what the proper word is to describe it, please see pictures). Luckily, samsonite provides 10 years warranty for it, I sent it for repair, they changed both connecting parts with new ones, I was satisfied with the service at the beginning. However, when I put my stuffs into the suitcase for my next trip, I suddenly noticed one of the two connecting parts broke AGAIN, even without any usage...
Even though this is a fancy suitcase with super light material and 10 year warranty, but the poor quality of it really made me upset and disappointed , especially when you are happily going to travel , then suddenly found it was broken AGAIN.
Images in this review
Cath Owen
Weak supports
Reviewed in the United Kingdom on 16 October 2017Colour Name: BlackSize Name: 55CMVerified Purchase
Weak supports
Reviewed in the United Kingdom on 16 October 2017
I bought this case at the end of March and have had to return it. I love the colour and the weight and was delighted with the purchase. Unfortunately there is a weakness in the supports and one of them has loosened. They are very frail. I notice that another review shows the same problem. I am so disappointed as I have always used Samsonite and now have to search for something else.
Reviewed in the United Kingdom on 16 October 2017
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Jay
Good but beware of retailer flouting their warranty responsibilities if you have issues and need to return it.
Reviewed in the United Kingdom on 1 December 2017Colour Name: BlackSize Name: 81CMVerified Purchase
A B
Great Suitcase, not sure about the seller
Reviewed in the United Kingdom on 13 March 2018Colour Name: SilverSize Name: LargeVerified Purchase
Mho Farad
Good travel suitcase at a premium price.
Reviewed in the United Kingdom on 2 October 2017Colour Name: BlackSize Name: 81CMVerified Purchase
