First, know that this book is actually fun to read. Steve Krug has a great sense of humor and recognizes that most of us would prefer to have fun doing this work. But there's a lot more under the quippy hood. If you build websites or need to test anyone's ability to test anything, this book will give you a solid, step-by-step method to do so. There's also good common sense advice about what to do with what you learn.
Having watched Jakob Nielsen run a usability test on stage at a conference over a decade ago, I had some familiarity with the basics of providing a task and trying to stay out of the way of the test participant. This book is the perfect how-to guide when you're ready to try it yourself. All you need is in the book including scripts for getting participants into the tasks and a great 20-minute example test recording video available at the related website.
To the author's point, there's plenty of work for usability experts who tackle enterprise-level projects and try to move the science forward. The method shared in this book is really helpful for smaller companies and budgets. It gets you the answers you need to make meaningful improvements that benefit users.
- Paperback: 168 pages
- Publisher: Pearson Education (US); 1 edition (8 December 2009)
- Language: English
- ISBN-10: 0321657292
- ISBN-13: 978-0321657299
- Product Dimensions: 17.8 x 1.9 x 22.7 cm
- Boxed-product Weight: 318 g
- Average Customer Review: Be the first to review this item
- Amazon Bestsellers Rank: 64,375 in Books (See Top 100 in Books)