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Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems (Voices That Matter) by [Krug, Steve]
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Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems (Voices That Matter) 1st , Kindle Edition

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Length: 169 pages Enhanced Typesetting: Enabled Page Flip: Enabled
Language: English

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Product Description

It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens.

In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out a streamlined approach to usability testing that anyone can easily apply to their own Web site, application, or other product. (As he said in Don't Make Me Think, "It's not rocket surgery".)

Using practical advice, plenty of illustrations, and his trademark humor, Steve explains how to:
  • Test any design, from a sketch on a napkin to a fully-functioning Web site or application
  • Keep your focus on finding the most important problems (because no one has the time or resources to fix them all)
  • Fix the problems that you find, using his "The least you can do" approach
By paring the process of testing and fixing products down to its essentials ("A morning a month, that's all we ask"), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.

Product details

  • Format: Kindle Edition
  • File Size: 5104 KB
  • Print Length: 169 pages
  • Page Numbers Source ISBN: 0321657292
  • Simultaneous Device Usage: Up to 5 simultaneous devices, per publisher limits
  • Publisher: New Riders; 1 edition (22 December 2009)
  • Sold by: Amazon Australia Services, Inc.
  • Language: English
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Screen Reader: Supported
  • Enhanced Typesetting: Enabled
  • Average Customer Review: Be the first to review this item
  • Amazon Bestsellers Rank: #136,574 Paid in Kindle Store (See Top 100 Paid in Kindle Store)

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Most Helpful Customer Reviews on (beta) (May include reviews from Early Reviewer Rewards Program) 4.4 out of 5 stars 97 reviews
2 of 2 people found the following review helpful
5.0 out of 5 stars Usability testing...made fun! 6 December 2015
By Magalini Sabina - Published on
Verified Purchase
….and after having read “Dont make me think” go on to the sequel “Rocket Surgery made easy”. Steven Krug takes you by the hand this time to lead you through your own usability testing.
First he convinces you that usability testing is helpful and indispensable, then after having examined the reasons why there are so many resistances to doing it (among which the high cost!), he teaches you a simple way to do it, a methodology and how to reap the results.
One reads through this delightful book, very well illustrated by Mark Matcho, and says “this is common sense”, but as Horace Greeley famously stated “Common sense is very uncommon” and so must be highly treasured.
The basic philosophy is: would you ever buy something that you do not know how to handle? Probably no, but if you have built something you feel is great do you assume that others think it is great as well? Probably yes, but you have to check first. So the process of testing is an essential part of building something useful or at least usable.
Testing has to be made easy and repeatable, so suggestions are do it once a month, preferably on Thursday, recruit your users loosely (anyone can do from your neighbor to your officemate) and then grade them according to relative value, find the errors or bottlenecks, fix them as you can and start again, do it from afar if necessary. Remember always to document, document, document, if you can have a public (the impact of the testing raises) get it also by giving them something good to eat!
After the three hours (approximately) it will take you to read the book, you will not only have an idea of what to do in case you have built a website or an app, but also what you should do with whatever your field of work or play is.
Common sense I said, and a sense of humor, well : “A sense of humor is just common sense dancing” (William James). Read this book and enjoy it, just like its big brother!
2 of 2 people found the following review helpful
5.0 out of 5 stars "Don't Make Me think" and I just love how this is written 27 August 2016
By All Sweet Things - Published on
Verified Purchase
I bought this book after reading Steve Krug's other book, "Don't Make Me think" and I just love how this is written. His content is so good, so clearly written, and he makes you totally believe you can do your own user testing without any professional experience! I'm the ONLY UX designer at my company, and making our web applications usable is very important to me, plus I've got a lot of responsibility. So reading this book was SO helpful and I just love his writing style. He always complains in his books about how much he hates writing, but he's a wonderful writer. I've already done my own user testing using his guidelines and I'm amazed how well they work. I can't wait to do a brown bag on his methods and my results so I can spread the word!
1 of 1 people found the following review helpful
5.0 out of 5 stars Great 'how to' follow-up to Don't Make Me Think 2 June 2014
By RocketDog - Published on
Format: Kindle Edition Verified Purchase
First, know that this book is actually fun to read. Steve Krug has a great sense of humor and recognizes that most of us would prefer to have fun doing this work. But there's a lot more under the quippy hood. If you build websites or need to test anyone's ability to test anything, this book will give you a solid, step-by-step method to do so. There's also good common sense advice about what to do with what you learn.

Having watched Jakob Nielsen run a usability test on stage at a conference over a decade ago, I had some familiarity with the basics of providing a task and trying to stay out of the way of the test participant. This book is the perfect how-to guide when you're ready to try it yourself. All you need is in the book including scripts for getting participants into the tasks and a great 20-minute example test recording video available at the related website.

To the author's point, there's plenty of work for usability experts who tackle enterprise-level projects and try to move the science forward. The method shared in this book is really helpful for smaller companies and budgets. It gets you the answers you need to make meaningful improvements that benefit users.
5.0 out of 5 stars Very informative and engaging 25 August 2013
By L. - Published on
Format: Kindle Edition Verified Purchase
This was assigned as a textbook in an elearning course I took with CSU East Bay, and it was excellent! Not only was it extremely informative and helpful, but it was hilarious. The quotes and style of writing is very engaging and fun to read, which is usually not something I'd associate with textbooks. I found the examples very useful for developing a usability testing scheme and related with the message- just do the darn thing, and quit procrastinating in the name of perfection. I highly recommend this book!
1 of 1 people found the following review helpful
5.0 out of 5 stars Another great one from Steve Krug 2 August 2010
By Somatics - Published on
Verified Purchase
We're not done reading this yet, but so far, this book is a great tool. Just like Steve Krug's previous book, the legendary Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition, this book tackles a heretofore obfuscated and daunting task (testing your website for usability) and makes it simple, practical, easy to understand, and STILL EFFECTIVE!

Even more straightforward and concise than "Don't Make Me Think" -- as testing your website is a simpler topic than designing your whole website -- the book clearly and smoothly runs through simple steps that anyone can implement to make sure they've tested their website to determin if users will actually use it the way you intended to (or use it at all!). You leave the book knowing you can do this, not just big operations with dedicated Web Development and Marketing staff, and it will only take 1 morning a month to keep your site in good shape.

Krug seems to be a master at finding the sweet spot of dumbing the topic down so everyone can understand it, yet not dumbing down the depth or sophistication of the concepts and the reader's ultimate mastery of the topic. Similarly, he simplifies the steps to act on the topic so anyone can accomplish it, yet still really achieve a true high quality result (not just a dumbed down 2nd best version).

Now if only Krug could come up with a book on weight loss!