Frustrating!!! Simple to set up, everything worked except the live video, would not even work when in the same room as the modem. Very occasionally the video came on for a few seconds then went off, returned the camera for a refund, ( no problems there ) not game to order another.
Excellent camera with perfect vision. Sometimes a short delay when movement is detected. Siting the camera is important as it does need very good access to a wi-fi network, which may need moving your modem. I raised my modem by half a metre which vastly improved the connection. Additionally, once installed check the motion activation settings. My camera activated on a stray cat, and a wandering Roo, before I reduced the settings. Having the ability to talk/listen and activating the alarm from phone is a bonus. Overall the Ring Camera is highly recommended.
The good - unit is very easy to set up and install, video is very clear, motion zones work well and are easily adjustable, hardly any false alerts. Response time for alerts is reasonably quick. Light and siren can be triggered remotely and are bright and loud enough to deter intruders. Night vision is reasonably good as well.Monthly access cost to have videos saved online is reasonably priced from my viewpoint. The Apple Ring app makes checking the cameras from a phone or iPad very easy although they pull a bit of data if your checking them using phone data. The app shows battery capacity, wifi signal strength and other handy info. The not so good - You will need a GOOD strong wifi signal and you may need a wifi extender depending on where you fit the camera, Ring do offer an extender/doorbell that works well but any extender would work. If you don’t have good wifi the unit will disappoint as any alerts or attempts to view video will lag. The unit is supplied with one battery but has holder for two. If the camera/light is in a high traffic area the battery in my case only lasts about 2 months before requiring charging. If you have a suitable location, buying the optional solar panel charger for a little more than an extra battery makes more sense than buying an extra battery and having to climb the ladder to swap batteries out every 4 months. The units are not at time of writing Apple HomeKit enabled which would also be a great improvement if Ring ever decide to do it, really a lost opportunity for them, an Apple TV app would also be good. Overall I’m very happy with my multiple Ring spotlight ring security cameras, they do the job as intended and for the price are reasonable value