Ring Video Doorbell Pro (Wiring Required), Works with Amazon Alexa
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Ring Video Doorbell Pro
Monitor your property in HD video, and check-in on home at anytime with Live View on-demand video and audio.
Get alerts on your phone, tablet and PC when anyone presses your Doorbell or triggers the built-in motion sensors.
Hear and speak to visitors from your mobile device using the built-in microphone and speakers with noise cancellation.
Connect Ring with select Alexa devices to get security at the sound of your voice and to view live activity at your door anytime.
Ring Video Doorbell Pro
Advanced Motion Detection
Customize your motion zones to focus on the most important areas of your yard.
Easily connects to existing doorbell wiring so you’ll never have to charge a battery.
Choose one of four complimentary faceplates to match your security to your home.
Save, Review and Share Your Ring Videos
Enjoy a free 30-day trial of Ring Protect Plus with your purchase! Ring Protect Plus lets you record, save and share all the videos captured by unlimited Ring Doorbells and Cameras at your home. Protect Plus members also get 24/7 professional monitoring with Ring Alarm, exclusive discounts and extended warranties. Activate Ring Protect Plus for only $10 a month, or get video recording and sharing for only $3 a month per each device with Ring Protect Basic.
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Most helpful customer reviews on Amazon.com
PRICE PAID FOR 1ST: $211.44
2ND RING PURCHASE DATE: 11JUL17
PRICE PAID FOR 2ND: $185.99
REVIEW DATE: 22MAR18
I purchased the Ring after receiving multiple unwanted Solicitors at my door (even after posting a No Solicitor sign). Moving on...If you are installing the hard wired Ring version (not wireless) just remember to shut off the power to the doorbell prior to installing. I installed the doorbell, downloaded the free application for my wife and I, added the adapters to my current doorbell, and set the Motion Zone. The entire process took approximately 40 minutes.
Having the set Motion Zones helps us out a lot so we do not get Motion Detected alerts from people on the sidewalk but anything closer to my home it goes off. Everything works flawlessly and the speaker sounds great. Images and video during day and night are clear. No issues hearing the person at my door nor them hearing me. My wife loved it as much as I did and we decided to get a second one for our second door (plus it was an Amazon special we could not pass up!).
After I installed the second Ring I noticed I was not able to connect as quickly and sometimes not at all to the doorbells. I watched a few YouTube videos for troubleshooting and BOOM! I found the issue (I cannot fault Ring for this). My current doorbell transformer was only max 16V of power and according to Ring they recommend a higher powered transformer. I went and purchased a max 24V transformer (almost $25).
After installing the new transformer they both were working but video was slow on my second door. I figured it was because of the distance from the Wi-Fi router. I then purchased a plug-in Wi-Fi extender (approximately $25). This solved the issue and we were able to connect to both doorbells with no problems ever since. Since July of 2017, and the upgrades, we have had no issues. We had temperatures as low as -30 degrees Fahrenheit and they were still working fine. Quality is there compared to others I have owned. I have a review posted on another video doorbell company (garbage).
We paid Ring $30 for each doorbell yearly fee ($60 for both) which allows unlimited video storage. You also are able to Share the recorded video which allows you to email the videos as you wish. I also found the laptop Ring application. While working on my laptop I can receive notifications, watch the live video, and/or answer all from my laptop.
In February 2018 at 2AM Ring came in handy. I received the Motion Detected alert on my phone and saw an unknown, adult, male, holding a large black object near his side, walking up my driveway, and towards my front door. The male looked directly at the Ring, stopped, turned around, walked back into the street, got into a vehicle and left. I like to believe Ring deterred this guy from committing a crime. After that moment I remembered I never did an Amazon review for Ring. So here it is. Do yourself and/or family a favor and get the Ring. Peace of mind and makes life easier. SEE ATTACHED PICTURES FOR DETAILS.
If anything arises I will update this review.
PLEASE NOTE: I do these reviews to help people out. This review is my honest opinion after doing much research and purchasing this product for personal use. Prior to purchasing any product I conduct thorough research, test the item, and photograph it prior to posting a review. "Was this review helpful to you?" if it was please click on "HELPFUL" button below. If you would like to leave a “Comment” please do so and I will respond to any questions you might have as soon as I can. THANK YOU!
I have tried to contact the company but was told that I needed to verify the make and model of my chimes (only have make no model on them). They said there was nothing they could do. Now I am stuck with a doorbell that doesn't work and service I can't use because they couldn't verify the chime compatibility. Nowhere in the installation instructions was their anything about a chime compatibility and I am not sure that has anything to do with why it quit working.
Save your money and don't buy anything from a company who doesn't stand behind their product.
Revisiting my review once again, making it 4 stars. My doorbell would randomly die after someone pressed it, rendering it useless until I reset the power. I decided to reach out to Ring and after a very brief conversation they offered to send me a replacement device right away. Once I received it, I quickly noticed that it was the same in the front but completely different hardware in the back. I swapped out the old (sent it back to Ring), installed and setup the new (very easy to do by yourself), and for the past month+ it has been working very well. None of the issues I had been experiencing with the original unit have since resurfaced with this new unit.
I'm glad I decided to reach out to Ring for support on this and was very appreciative of the support I incurred including the replacement device.
[JUNE 2018 UPDATE]
Well, my Ring Doorbell Pro died this week. It had gone offline about 3 months ago... then again about a month ago... and now it's completely dead. Previously I would go through the reset / setup procedure and it would come back online. Now there's no lights, etc. Apparently it's a "known issue" according to Ring. Read the numerous reviews here.
I understand electronics are not necessarily meant to last forever, but a $250 weather sealed doorbell that sits in a sheltered environment should last much longer than 2 years. In addition, the fact that Ring claims it's a "known issue" means that they are aware of a design flaw. The flaw could be hardware or software, but a flaw means it's their fault.
However, since they only provide a 1 year warranty, I suppose that makes it my fault.. Not a single person who's reviewed this issue and had any luck with support on this issue.
Support did call me back to advise me to disconnect and reconnect the ring pro to see if that would work. Others who have tried this indicate that it's just a matter of time before it will fail again though. I had to try 3 times before it properly reset.
I'm not going to hold my breath. Buyer beware - if you have money to burn, it's a fantastic device while it is working. I for one will do my research and see if there's a better alternative available while I wait to see if this one dies.
One day while I was out running an errand my ring app on my phone notified me that someone was ringing the doorbell. I don't always answer, but decided to. The young man at my door seemed a bit 'off' and asked for "Nick". There's no one named Nick on my street... or in the small area where I live. I told him he had the wrong house and the guy left. Few minutes later I could not shake that something was off, so I reviewed the entire video footage - Ring captures motion so I was able to see what he did prior to ringing the doorbell. This guy was wearing a hoodie so he covered his hands, looked through my front door window for a good 5+ seconds, then started to check the door to see if perhaps it was open, before deciding to ring the doorbell... all with his hands covered. It was 70 degrees out. Once I answered, he seemed shocked and he quickly pulled up his hood.
I contacted the police and they filed a report. I shared my Ring video with them and they said it was the cleanest video they had seen in some time. Less than two weeks later a detective called me to let me know that the guy who came to my door was indeed looking to burglarize my home. He had been arrested and put in jail for other area burglaries. The detective said that had I not answered the doorbell, my home would most certainly have been broken into that day.
I've had the ring doorbell since September 2016 and this was the first and only time something odd/suspicious was captured and, to say the least, it works!!!
Now onto some of the issues I've had:
1. Ring initially was recording very poorly and sometimes would not capture video properly if at all. I installed a high end wifi extender nearby and problems went away. Previously my wifi signal strength was about 40% at the doorbell location. Now it's close to 100%.
2. My Ring doorbell went offline and it took me who knows how long to realize it. The app has a health monitor - RING why are you not telling me that you're offline??? Why do I need to discover it for myself???? Getting it back online was a bit of a hassle also.
3. Angle. I now see some angled plates for sale but would have liked to have had those when I installed it. It's perpendicular to my door, which means I am not capturing as much motion as I would like. Someone needs to be on my porch before it starts capturing motion. With an angled plate, I could catch them coming up my walkway instead, which is more useful.
4. Costs $30/year to maintain recordings. If I install additional devices, it's an additional $30 per device. Would have liked to get a price break.
Overall, great product. Not sure I've seen a better one on the market. As with any tech, there are always likely to be issues somewhere. Overall, I think this is a good product and well worth the peace of mind.