This controller is amazing... WHEN it works. The design, the button layout, the rumble motors; everything has a very professional feel to it. However, my biggest complaint is the 3m cable that comes with the controller. This faulty item only lasted 3 months in until it started disconnecting and reconnecting itself during my gaming sessions. I would constantly readjust the cable, and followed EVERY direction in the manual carefully to remedy the problem. Turns out, this is an EXTREMELY common issue amongst Nacon's customers, because almost everybody on their Twitter page and forums request cable replacements. I figured I'd do the same and ask their support team for a free replacement, considering it's under warranty.
Three weeks pass and I finally get a response from them asking for my address. I give it to them, and they promised a replacement within a day or two. Another three weeks pass, and I'm livid at this point. I contact support again, but they flat out lied to me and said that they were out of stock (would've been great to know that before they promised me a new cable within a day or two). So, I kept messaging and nothing was getting done about it.
I finally just had enough and asked for a refund, but they wouldn't accept it EVEN when it was under warranty. Now I have a malfunctioned controller that I spent $150.00 on. I would rate this higher, but Nacon's support team is one of the worst I've dealt with. I can't in good conscience rate it any higher than a one star.
Size:1 Pack Never opened or used. Full manufacturers warranty.