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Process Customer Complaints: BSBCMM301 by [(Australia) Pty Ltd, Precision Group]

Process Customer Complaints: BSBCMM301 [Print Replica] Kindle Edition


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Kindle, 6 Feb 2017
$11.99

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Product description

Product Description

This unit describes skills and knowledge required to handle formal and informal negative feedback and complaints from customers. It applies to individuals who apply a broad range of competencies and may exercise discretion and judgement using appropriate knowledge of products, customer service systems and organisational policies to provide technical advice and support to a team.

Product details

  • Format: Kindle Edition
  • File Size: 4782 KB
  • Sold by: Amazon Australia Services, Inc.
  • Language: English
  • ASIN: B01N80N0CZ
  • Text-to-Speech: Not enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Enhanced Typesetting: Not Enabled
  • Average Customer Review: Be the first to review this item
  • Amazon Bestsellers Rank: #1,072,511 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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