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The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win Hardcover – 10 Jan 2013

by Gene Kim (Author), Kevin Behr (Author), George Spafford (Author)

25 customer reviews

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Bill is an IT manager at Parts Unlimited. It's Tuesday morning and on his drive into the office, Bill gets a call from the CEO.

The company's new IT initiative, code named Phoenix Project, is critical to the future of Parts Unlimited, but the project is massively over budget and very late. The CEO wants Bill to report directly to him and fix the mess in ninety days or else Bill's entire department will be outsourced.

With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited.

In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again.

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Product details

Hardcover: 345 pages
Publisher: IT Revolution Press; 1st edition (10 January 2013)
Language: English
ISBN-10: 0988262592
ISBN-13: 978-0988262591
Product Dimensions: 17.8 x 3.2 x 24.8 cm
Boxed-product Weight: 635 g
Average Customer Review: 25 customer reviews
Amazon Bestsellers Rank: 148,993 in Books (See Top 100 in Books)
- #284267 in Textbooks & Study Guides
- #5814 in Business Management (Books)
- #470 in Computer & Technology Industry

Product description

About the Author

Gene Kim is a multiple award winning CTO, researcher and author. He was founder and CTO of Tripwire for 13 years and has worked with some of the top Internet companies on improving deployment flow and increasing the rigor around IT operational processes. In 2007, ComputerWorld added Gene to the "40 Innovative IT People Under The Age Of 40" list, and was given the Outstanding Alumnus Award by the Department of Computer Sciences at Purdue University.
Kevin Behris the founder of the Information Technology Process Institute (ITPI) and the Chief Strategist for the CIO and Board Advisory Practice at Assemblage Pointe, where Kevin has built a unique consulting practice that mentors and coaches IT organizations to increase their business effectiveness and competitive advantage now and over the long term through the application of improvement sciences.
George Spafford is a Research Director for Gartner covering process improvement in IT operations that leverage best practice references. He is a prolific author and speaker, and has consulted and conducted training on strategy, IT management, information security and overall service improvement in the U.S., Canada, Australia, New Zealand and China.

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25 customer reviews

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A novel about IT, for non-DevOps

25 February 2017

Format: Kindle EditionVerified Purchase

I bought this book as it was recommended by someone I trust.
My main disillusion comes from expecting a “DevOps novel” and finding a “people-processes-technology 101”. If you don’t know what I mean, this book is probably for you.
If the novel's timeframe were set in the late 90 or early 2000s it would be good educational book, but it’s missing 15 years of IT methodologies and practices. In case you may be working in an IT organisation which lives by past (or inexistent) IT practices, you’ll be probably nodding in every page. But believe me, the context set by this book is more than a decade away from today's best IT practices and I'm not just referring to startups or bleeding edge IT organisations like Google or Netflix. So if you are expecting to find a novel about how an organisation overcame their issues by following DevOps practices, this is not the book. By implementing agile metrologies? Yes it is.
On the other hand, as I novel, I think is pretty naive and shallow with an abuse of american culture elements to try to engage and sell the dream to the reader.
I would give it 2 stars because of the DevOps gimmick, but it does well explaining the gap between business and IT goals.
For the last time, you will find nothing about DevOps in this book.

PS: I pretty much agree with Richard Morgan review done in Amazon US site.

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Chris Parkes

Change the way we think about IT

5 August 2017

Format: Kindle EditionVerified Purchase

Although the narrative style is a touch simplistic the underlying lessons and plot of this book should change the way an IT professional thinks about what IT is. I read the first half this book nodding, recognising myself, my colleagues, my organisation and my work environment. The examples used to illustrate the difficulties of a dysfunctional IT department and the reluctant business it supports could have been pulled from my own life. The second half of the book vividly demonstrated what is possible when you throw out your preconceived notions of how IT is supposed to look and redesign from the floor up.

Unfortunately it's only possible when you have visionary leaders with the talent, skills, experience and bravery of the characters in this novel. It should be required reading for every business manager.

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Kindle Customer

Brilliant book to provide insight on it practices

24 April 2018

Format: Kindle EditionVerified Purchase

This book shows you a company that was living in the past and just with some changes to the way that people worked it turn the company from potentially collapsing into a successful company with unpredicted exponential growth.
I recommend this book to anyone who is new to i t or learning to become an IT manager.

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George

An interesting quick read, great food for thought :)

4 September 2014

Format: Kindle EditionVerified Purchase

The Phoenix Project is an engaging tale, at a reasonably quick pace that helps illustrate the DevOps mentality.

Something new to me, outside of my scope in IT (I'm in Education) the book gave me a great high level view of what DevOps is about, an insight into how large projects fail, and how this new lean and agile methodology with traditional boundaries removed can create a new optimised project delivery method, effective and not tied down with bureaucratic process.

Definately good food for thought and a book that I recommend to expand your horizons if you aren't in such a role, and don't need to know the minute detail I imagine required to actually make it work.

This isn't to say that there isn't references to materials that would be useful for those who want to learn in depth more about it... its just not included in this book.

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Caroline

The plot is inevitably contrived to suit these outcomes but it was good enough to keep me reading to the end

19 May 2016

Format: Kindle EditionVerified Purchase

An interesting book that tries to explain the workings of a corporate IT department so non corporate IT can understand what happens and how people in IT think. It also introduces most of the relevant processes and trends in IT so works as a bit of a primer. The plot is inevitably contrived to suit these outcomes but it was good enough to keep me reading to the end. All I would ask for would be maybe a bit more humour al la "The Office" style.

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Anoj

To the point, simply written and brilliant

27 December 2016

Format: Kindle EditionVerified Purchase

The truth about IT and where it sits in business was scarily relevant. The writer then skilfully goes on and explains how this can be challenged, changed and conquered all in a form of a simple and elegant story telling. Many witty lines and references throughout that makes you want more of it....

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mjtossell

Brilliant, insightful, and challenging stuff!

25 May 2016

Format: Kindle EditionVerified Purchase

The author took a potentially dry and dull subject and cleverly brought it to life, teaching some great business and management principles in the process. A+++

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Ronaldo

Extremely engaging

5 January 2015

Format: Kindle EditionVerified Purchase

I'm only up to chapter 10 but this book has me hooked. Some of the stories in the book described challenges that sounded more like Bill needed BlackOps. It's written in a very real and engaging way, often feeling the emotions that Bill may have been experiencing. Hard to put this book down, will update this review soon as I finish it, but from what I've read so far I highly recommend it.

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The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win Hardcover – 10 Jan 2013

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